Netduma Fraser

Apparently it's due to legal issues, there is some form we can fill out to try and get it released so we'll do that and hopefully won't be long until it appears on the app stores.

I will remind Alex again about this and hopefully get it sorted sooner rather than later

You need to do the DMZ step I mentioned, that will fix the double NAT

Revert both those changes definitely then do the above and see if you get your expected speeds

Ah understood, I can see you've set the router LAN IP to 192.168.77.2 instead of 77.1 is there a reason for that? Usually router LAN IPs always end in .1 so devices use the rest of the IPs. Put your Fritzbox back and have that use PPPoE, then connect the R2 to it (remove PPPoE from the R2) and copy the WAN IP from the R2 System Information page and put that in the fritz DMZ then check the speeds through the R2.

Does the Fritzbox or the R2 have the PPPoE information entered? Are ALL devices connected to the R2?

The Fritzbox should be able to handle PPPoE, is that how you have it setup? Are ALL devices connected to the R2? How did you disable QoS exactly?

What is the model of the modem/router your R2 is connected to? Are ALL devices connected to the R2? How did you disable QoS exactly?

Okay bizarre, I'll pass that on to the team to take a look at.

Where are you seeing the packet loss etc in game or elsewhere? What is the rule you've made for it specifically?

Je vais vérifier auprès de l'équipe et je vous répondrai. Je ne savais pas qu'il n'était pas disponible. S'agit-il de l'App Store iOS ou du Google Play Store ?

Hoy es feriado nacional en el Reino Unido, así que Alex no está, así que no puedo verificar el estado de esto, pero le dejaré un mensaje.

Generally better to play on servers as they have more stability. If you're seeing peers on the Geo-Filter it is possible they're servers but just misclassified as peers. Depending on the game you're playing it will only use servers.

Factory reset keeps the current firmware, hold the reset button for 30 seconds, then wait 2 minutes before accessing the interface

Could you reset Bandwidth Allocation, then see if you get closer to your expected speeds with just IPv4 please?

Can you provide a screenshot of your QoS page please?

Are you definitely on the RC14 version? It doesn't look like you've factory reset which I would recommend as it's a big change, you should then be able to access properly.

Are you using anything else like PPPoE or VLAN at all?

Have you set Congestion Control to Always as it doesn't appear to be throttling the speed at all.

Basically, ping a local website, do the downloads, look at the ping graph underneath, when the ping goes up apply Congestion Control, keep reducing the percentages until you get to the ping you started with without the downloads

You're very welcome, glad it worked!

Next time try from the top right for a reset and see if that works better. Great to hear the original issue is resolved though!

If you reset via the button you'll need to hold it for 30 seconds, otherwise it will just reboot. On the interface was that using the 3 dots top right or in settings?

Creo que se perdió en la traducción: Alex tiene mucho trabajo en la nube que está haciendo, como lograr soporte para juegos completos, por lo que probablemente no se le haya dado prioridad, pero se lo recordaré.

Avez-vous une liste d'adresses IP que vous bloquez essentiellement ?