Netduma Fraser

Have you checked to see if this happens when directly connected to your modem? When it happens do you have access to the R2? If so could you grab the log file from the System Information page please when it next occurs?

If you're concerned with the score then yes you'll need to wait for the fix I mentioned. Otherwise try the other suggestions and see if that helps with the delay - I don't think it's related to your bufferbloat score at all. It's not a case of better hardware in this instance.

It's possible it's losing power on its own, do you have a wall outlet you can plug it directly into or another outlet to try? If that doesn't help do you have a spare power adapter you can use? You would have to contact Netgear/the retailer you purchased from about that, we're just the software partner so can't advise on that. I suspect though given the date of purchase that you may be out of warranty.

Possibly, it is a big change from the previous version so it is worth a try

As in a bug on our side which we'll resolve. That's what I mean, having a good bufferbloat score won't necessarily result in an improved experience if you're experiencing bufferbloat at that time if you see what I mean. For the delay you're talking about people often try forcing servers further away which can help and some try throttling their speeds severely.

No it doesn't work like that, it ensures your connection cannot be saturated i.e. all used up which is when bufferbloat/lag can occur

You don't need to keep updating that list, as it's located on our website, if we make a change you'll see that change. That's why it isn't working, QoS needs to be enabled for the Adblocker to work.

This guide should help you: https://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping Yes you can download the firmware from the Netgear site then downgrade the same way you would manually downgrade from Settings > Administration > Firmware Update

Your ISP may be prioritizing IPv6 over IPv4, as for the bufferbloat issue with IPv6 I think that's due to a bug we're currently looking at. I wouldn't worry too much about your bufferbloat score. Bufferbloat/lag only occurs when the connection is saturated and with Congestion Control enabled that can't happen.

Very strange, I'll pass the log on and see if they can see any reason why this may be happening

It's very hard to say why, one thing I can say for certain is that the myth of getting high speeds equates to a better gaming experience is false. It's all about your ping and the stability of that ping, have you compared to see if the new connection has a higher/more unstable ping?

As above, is that the list you've added? Have you disabled QoS fully at all?

You should see it as a device, if not check the IP the fire stick is getting on the fire stick itself then check the Device Manager to match up the IP, then you can re-name the device so you can select it.

I do see we have a ticket open for this already, could you let me know your model and firmware version please? I can then update the ticket so the team can take a look.

Thanks for that, was OFDMA enabled by default? Could you check if you see the same behavior with Smart Connect enabled please?

Have you disabled WMM in Advanced WiFi settings by any chance?

That's very bizarre, not seen anyone have this issue without the connection methods above, has this always been the case for you even after a factory reset?

Are you using VLAN, PPPoE, IPv6 or DHCP identifiers for your connection?

We'll get it sorted, it will affect everyone

Connection Benchmark isn't likely to show your speeds accurately but what do they show? It may be worth setting scheduled tests for Benchmark say every hour or so to see if it's picking up this instability as well.

Can you switch to devices and see if the same behavior occurs please? Do you have any Traffic Prio rules active? Thanks for the app bug, if you wait 10 seconds before going to another page does it save?

Okay go ahead and get access back if you haven't already, we'll see what we can do to reproduce it.

When the speeds are lower than they should be, could you take a look at the Network Monitor please and see if there is anything else using a significant amount of bandwidth at that time?

How is the modem setup, is it in bridge/modem mode or have you put the R2 in its DMZ? I don't think you need to use Bandwidth Allocation in your scenario, you have plenty. As long as you have Congestion Control active (starting at 70%, changing if you feel it can be improved) and Traffic Prioritization enabled to prioritize your Gaming you'll be good to go.

If you have Share Excess enabled that will be why and is expected behavior