Netduma Fraser

Clear your browser cache/cookies and reload and you should get through. Skip all that, it's probably because you don't have internet at that time, in which case once you complete the wizard you can reboot and get it.

You need to click the reservation before deleting it, then it will work. Forget the WiFi on the console, reboot it, then try again with the password set after reset and see if it connects please.

Sounds like a potential power issue, do you have it connected to a power extender or direct to an outlet? If an extender please try direct to an outlet. Otherwise do you have another power adapter you could try with?

What part are you selecting your location for exactly? I don't recall there being anything like that in the wizard, could you provide a screenshot of that and that last error please?

Yes access using 10.0.0.1 or routerlogin.net

Are you using Armor? Do you have a browser based Adblocker enabled? Make sure you're accessing using HTTP - your browser may be forcing HTTPS which could cause the issue

Hey, welcome to the forum! The IP of the XR1000 is the same as the modem that's why you can't access and it is redirecting you. The XR will have changed to 10.0.0.1 to prevent a conflict, alternatively you can use routerlogin.net to access.

What page are you seeing this error one? If you reboot from the interface, close the interface, wait 4 minutes then access again does the error disappear?

Sorry I meant disable Adblocker so re-enable QoS, disable Adblocker, does it work then?

Brilliant to hear it's all up and running now, let us know if you have any further issues/questions and we'll be happy to help.

I just did a check and I'm not getting any fails, click the Ping Heatmap menu and resync the cloud then ping again and they should all work. You should be good to go for MW3!

Estou tentando fazer com que ele faça isso hoje - vou continuar com ele

I would have to ask a dev on this as it's not a normal use case, I would think that a URL wouldn't do it and that a command would have to be entered in the console so probably not possible.

It's very likely that is Adblocker rather than QoS, if you disable QoS does it work correctly?

Hello, welcome to the forum! What you've done is fine, the fails on Heatmap just means we need to push a cloud update for it, nothing to do with how your router is setup. I'll let the team know to update it.

Lamentamos saber que tienes este problema. ¿Podrías proporcionar una captura de pantalla de tu página de QoS, por favor?

Could you make the issue happen again then get the logs from the System Information page please?

Yes you do, it's Do NOT VPN these services, so if you're not adding any services it applies to the whole device

Are you using the basic setup or advanced? If basic you will need to use Advanced and obtain the OpenVPN configuration files from Pure then enter that in and it should work. If that's what you're already doing please provide the config.

I'll PM you with some ideas!

Just delete the device or toggle filtering mode off

Bufferbloat only occurs when the network is saturated i.e. when all your bandwidth is being used up so at your speeds the only time bufferbloat is going to be a problem is when you're doing a download, otherwise there is plenty for everyone to use. QoS will also only apply to have your speeds so it won't be controlling your full speeds. I don't think that's your issue. Where are your closest servers, can you use the Geo-Filter to get closer games and therefore a lower ping?

No that's not needed, is the Geo-Filter enabled for the device you're having trouble with? Disable QoS fully from the Congestion Control menu and try again

We haven't removed anything/changed anything on HybridVPN for a long time

It may be the Adblocker, if you disable that does it connect properly?