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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Try forcing servers slightly further away, if lag compensation is affecting you then this could counteract it and give you a better experience
  2. You said previously your connection is 500mb download and 250 upload, have you upgraded since then? Are ALL devices connected to the R2?
  3. I would suggest setting Ping Assist to 0, it is an assist not a hard limit so it can allow you to have servers slightly higher, by using the radius exclusively you'll ensure connections to servers close to you which should give a low ping. It appears you manually pinged a server which is for IPv6/authentication so I don't think that will actually be the game server. Best to leave Auto Ping enabled as that will always automatically ping your game server and that is then the only ping you need to worry about. Add your friend to your allow list so you can connect to them regardless of your settings if you haven't done so already. Some games may split the party rather than throw you both back to the lobby if one person can't connect to the server. If that's the case in this scenario then there isn't anything we can do about it unfortunately - your friend would have to have an R2 as well to mirror your Geo-Filter settings to ensure you get into the same games.
  4. ¿Lo tienes en Siempre, Habilitar automáticamente o Nunca?
  5. The upgrade was sent through yesterday so it should be updated, check the top right of the interface, does it show .280 now?
  6. Don't worry about the Auto Setup aspect, QoS needs to be fine tuned some more. Start with a high value for Congestion Control, say 95% then do a test, decrease by 10%, test, decrease by 10% etc, until you get to a value that is pretty good and then try 5% either side of that value to see if it can be improved.
  7. If you're hosting a game then players are connecting to you directly is that right? In which case you shouldn't enable the Geo-Filter as you could block them. So you should instead focus on QoS to ensure your connection is as steady as possible for people to connect to you.
  8. Looks like you're playing on Xbox, you should select the Manual option when adding it to the Geo-Filter and it will add with the Games Console service which will allow you to filter games without switching the service every time.
  9. So you'll need to copy the WAN IP from the System Information page on the R2 and put that in the DMZ feature on your Zyxel router otherwise we won't be able to connect tomorrow
  10. Great thanks, did you need to put the WAN IP in the DMZ or do you have a pure modem that the R2 is connected to (it doesn't give out WiFi)?
  11. We'll push through an upgrade for you, that should resolve it. In WAN Settings enable remote support, then go to the System Information page and copy the WAN IP and enter that into your ISP modem/router DMZ (if applicable), then post back here with a device connected to the router and we'll push through an upgrade. Don't unplug it at all until we've got that sorted.
  12. Keep us posted, you'll want to toggle Enable 2.4GHz and 5GHz WiFi, if you've toggled it to off all the options below should grey out, then save, then reboot from the interface and it should have saved.
  13. In what sense? Nothing has changed so should be the same.
  14. No ethernet is the best way, reboot from the interface then try to access as fast as possible and upgrade immediately and see if that takes. How are you disabling WiFi exactly? Are you just disabling Mirror Mode?
  15. AP mode disables DumaOS, if the issue wasn't then present then it would be an issue for Netgear specifically to look into. Do you still have access to the interface when the issue happens? If so could you get the log from the System Information page please?
  16. Make your settings changes, then reboot from the interface, wait 4 minutes then access. Then when you unplug it (shouldn't need to) it should keep your settings without loading the Setup Wizard. Are you trying to upgrade over WiFi or ethernet?
  17. We usually suggest starting at 70% and then adjusting from there based on your experience
  18. C'est génial d'entendre ça, merci pour la mise à jour !
  19. It's still not something we can assist with, regardless of the reason, it could then be used for that purpose
  20. What do you have upload Congestion Control set to? There isn't a specific percentage it should be set to, we recommend starting at 70% and then working from there to see which value works the best
  21. Potentially but circumventing SBMM isn't something we can help with
  22. You would have to setup the VPN each time you wanted to change location. Just so you know we don't support circumventing SBMM but I'm sure other people will chip in.
  23. No the other way around would be better, use Congestion Control, don't use Bandwidth Allocation. Utilize Traffic Prioritization as well - DumaOS Classified Games should be prioritizing already.
  24. What do you mean a single network? You connect the R2 to your ISP modem/router then put your ISP modem in modem/bridge mode or copy the R2 WAN IP from the R2 System Information page into the ISP modem DMZ. Connect all devices to the R2 and you're good to go.
  25. The benefit of Connection Benchmark over 3rd party tests is it actually runs from the router rather than just from the device and can accurately simulate a congested network. I'm sure we could assuming they had an API but they may charge and I don't think the team would want to put resources into adding 3rd party software into our own, especially when we have a version of it already.
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