Netduma Fraser

Interesting, could you sign up for Early Access please: https://forum.netduma.com/topic/39415-introducing-early-access/ then let me know once you've done that and we can get you on a newer firmware and see if that resolves it.

Ah the reboot, I thought you were referring to the disconnects. For the reboot, I imagine it's either if the router is connected to an extender it may perform better direct to an outlet or the power adapter may be faulty. Otherwise it could be overheating if there isn't enough clearance under the vents/if it's on a surface such as a carpet which may insulate it.

Can you provide a screenshot of the interface please?

Haha, it's amazing how sometimes you look at one thing for so long and miss the smallest of details! Glad to hear it's working now, you're welcome!

Yes there are wall mount holes on the underside Hello! That's great to hear, thank you for the support!

Thank you for the support, we're sure you'll love it! You can't control which players connect to which servers, you can only control who you connect to so in that sense probably not

Could you provide a screenshot of your WiFi settings page please?

While connected to the router via a Windows PC, open command prompt, type ipconfig press enter and then post a screenshot of the results here please. If you could make a new topic please and provide the ipconfig results there as well we can continue there

That's very strange, do you have Armor enabled? Have you put the device in the XR DMZ?

Clear your browser cache/cookies then reload the page and see if that works, if not try in an incognito window please

Try this while connected via ethernet, disable WiFi entirely from the WiFi settings, reboot the router from the interface, wait 4 minutes, access, enable WiFi, apply, reboot from the interface, wait 4 minutes then see if they appear and if you can change the options.

Click the icon on the Geo-Filter Map panel and there are options there

Regarding Ping Assist, to correct my previous statement, I've got some clarity from a developer and Ping Assist will be back and better than ever. We'll likely do a whole video on this but you'll be able to set a range, a lower and upper ping limit. It will also be a lot more efficient and keep your servers within that ping range, unlike the existing state of Ping Assist which could allow a server at a higher ping in some cases.

We'll be providing more information about these features over the coming weeks but all the features you have just mentioned will make for a much more stable ping and therefore a better experience overall. I don't believe so at the moment, it's been suggested before so never say never! Awesome! Yes in essence the R2 does have an earlier version of Smart Boost, overall though DumaOS 4 which you see on the R3 will also come to the R2. Yes I believe we have solved this! In regards to your previous posts about the WiFi speeds, I was going off the speeds we were able to achieve in beta but after double checking with the devs I can confirm the WiFi speeds are much higher at gigabit! That's a good idea, I don't think it's on the radar at the moment but certainly something we could look into. If you're having issues I would recommend making a topic and we can help you there as that shouldn't be the case on any of the platforms with DumaOS. Unclear at the moment but in terms of the big updates, DumaOS 4 is the big one after 3.3 so it is very unlikely you'll see any major DumaOS versions on the XR platforms, more likely to just be bug fixes. Yes it shouldn't be an issue!

That's great to hear, probably after some reboots it started to work

Where is the amber light exactly on power, internet etc? Are you able to access the interface?

I'm not sure if we did but I can certainly put this on our list to look into, thanks for the suggestion!

It won't be causing any slow downs at all, you can ignore it, telemetry is more data based so wouldn't be affected by disabling IPv6

If you're using a VPN and the Geo-Filter together but they're forcing different areas you probably won't get a game at all. Best to use them together to get the best chance of forcing the server you want. Depending on how big your Geo-Filter radius is and how many servers it covers will determine how quickly you get a game, the fewer servers covered the longer it's likely to take as you're being very restrictive.

The launch discount is for our existing customers essentially to allow them to upgrade at a cheaper price, there isn't an exchange program or discount outside of that. No ETA at the moment but DumaOS 4 will be coming to the R2. I'd suggest signing up for Early Access: https://forum.netduma.com/topic/39415-introducing-early-access/ it may be more stable for you and you'd also get to try Smart QoS.

Thanks for the suggestion, I'll add it to the list!

Just so everyone knows, the beta isn't yet available so once it is I'll add you all to the section so you can try it

We may post here but we'll be putting out videos so if you follow us on YouTube you'll see them. We put out the Smart Boost video yesterday It's highly likely it went to spam but I can confirm we do have your order, thanks for your purchase!

No but I did request a feature like this so that may come at a later date

Don't want to spoil it just yet but we'll be putting out more information about features in the coming weeks