Netduma Fraser

Give it a reboot, wait 4 minutes then attempt access, if it still does it go to routerlogin.net/adv_index.htm and re-install the firmware, wait 4 minutes then access and see if it works please

If/when we need a firmware beta testing really! We'll see how it goes after launch

Nous n'avons pas de date mais j'espère que d'ici la fin de l'année

If all goes to plan customers will have the R3 by Xmas

Il est peu probable que ce soit le cas, vous devrez vous inscrire ici pour la version bêta : https://forms.gle/qrqwJ21XyRFhSkKF9 Cela sera probablement rendu public à un moment donné par la suite. Oui, je crois qu'il dispose d'HybridVPN.

That can happen but you won't be able to get Open even with a VPN unfortunately

Ah I see. You don't need to configure any of those options at all, you can reset Bandwidth Allocation in most cases. Switch back to devices and leave it at the default options. What devices are you trying to connect? Are they connected directly to the XR or through a switch/AP etc? We usually suggest putting Congestion Control at 70% for both download/upload to start with and then experimenting from there to find what works best so go to that value, test if the issue happens then adjust, test, adjust etc.

Yes that's correct

I don't think it's necessary to add more services there but if it seems to work better for you then go for it, it's unlikely to negatively impact you. You're welcome!

That's the basket, once you go to check out you can input your full address It'll work just as the R2 works, the Geo-Filter will be improved upon and so you'll get a better experience but there is no specific feature requirements for the game. The R3 uses more amperage, I would say that they're probably not compatible but you would receive a new power supply with the R3.

Ah cool! The R2 will receive DumaOS 4 at a later date yes

Yes, if all goes to plan people will have them by Xmas

Yeah I get the same, I'll pass that on to be moved, so you can add that one to the allow list if you would like

If you have never been able to access it then it sounds like you purchased a faulty unit unfortunately and I would suggest returning it to the seller

I was going to echo what @Killerelite06 has said, if you slow down the playback you can see the recoil is making you miss, that's not a hit detection issue because you didn't actually hit anyone. You can see in your last two videos that when you actually hit someone it does register as normal and when you don't it doesn't as expected.

Best thing to do would be to check on the main desktop view to see whether it's still prioritizing with the other services added but it should be. I think it is working as expected when Gaming as a whole is prioritized that it shows the ping, it will prioritize that way too. That's great to hear, thanks for the support!

Do you have an Open NAT when you're directly connected to the 5G router without the R2? If you can't then no you won't be able to unfortunately

You first need to identify what the cause is, whether it's the XR or the box/ISP, surprised they just generated a test and gave it to you without any follow up suggestions. You can follow this guide: https://support.netduma.com/support/solutions/articles/16000074717-how-to-test-your-internet-ping to use Ping Plotter, connect your PC direct to the box and try it, see if you get packet loss then. If so you'll need to go back to the ISP.

What new QoS update are you referring to? We haven't updated QoS on the 450. Could you provide a screenshot of your QoS page how it's currently setup please?

Would have to agree on the above, that won't be the cause. Are you just measuring the packet loss in the game, have you seen it elsewhere? Could you complete a Connection Benchmark test and provide a screenshot of the completed results please?

No it doesn't No you can't do that currently but it's something we're looking into. Great to hear that, it will ship from England! Amazing, thank you for the support over the years!

Ping Assist is an assist, not a hard limit so you can get games higher than that on occasion. If you want to force servers you will need to set Ping Assist to 0 then it will just force games within your radius/polygon.

That's great to hear, thanks for the update!

They will all be in your radius yes but that doesn't guarantee they'll necessarily be under a certain ping. There are many servers clustered in the same location so they could produce different pings. It's also possible it is mislocated on the map, if you provide the ID for the 30ms server we can check it and move it if necessary.

What speeds do you pay for/receive? What speeds are you getting via ethernet on speedtest.net and what are you getting on 5GHz?