Netduma Fraser

We can't really troubleshoot old firmware as it's old and won't have as many fixes, best to upgrade, what are the issues you're having on the new ones exactly?

When you did the factory reset did you go through the Setup Wizard after as it would definitely have been cleared with a factory reset. Otherwise, it's likely because you deleted the device that was added to the Geo-Filter previously from the Device Manager, reconnect the device in the same way and give it the same name/device type and that should eliminate the error.

That's very strange, does it work if you try another game?

When you're playing in the game have a look at the Network Monitor on the router, is it showing the PC using any traffic at all?

Best thing to do is just give it a try, see what works best for you. With your speeds yes QoS is less of a requirement and more of a nice to have but only takes 1 download to be in lag city so always a good idea to use QoS in my opinion and with Traffic Prio gaming can be prioritized so it won't be in a queue.

Yes most likely it would help, try it for a month and see if you notice a difference, if not just cancel it and potentially look into another ISP

I haven't played eFootball so not sure what it's like in game but can you see the ping at all? If so is it what you would expect if the Geo-Filter was keeping it to that radius? Basically want to know if it is working in the background but just not showing anything or not doing anything at all.

¿Están todos tus dispositivos agregados allí? ¿Con qué frecuencia se desconecta ahora después del cambio?

Okay well that's a good sign, goes to show that was actually the issue. Not sure what dynamic on your side in some way is supposed to mean exactly. It might take a little time to settle before it gives a more consistent stable experience but if not may be worth looking at another ISP that doesn't use CG-NAT.

Try with QoS disabled first, that will give you a good idea of what it is capable to achieve. It may be PPPoE slowing it down, so what I would suggest next is perhaps having the XR500 handling PPPoE, with the R2 in the 500 DMZ then remove PPPoE from the R2 and see what you get.

¿Podría proporcionar una captura de pantalla de su página de configuración de LAN, por favor? Es un problema de Netgear, así que tenemos que esperar a que lo arreglen, desafortunadamente, la degradación no ayudará.

If you ping something on Heatmap are the servers appearing for you there?

I don't think anything has changed on our end, if you check eFootball on Ping Heatmap do you see the servers appearing there?

Check the Geo-Filter ping when that happens, is it rising as well? When you get dropped look at the Geo map, is anything being blocked?

Hey, welcome to the forum! Looks like you've put your expected speeds in which is great, disable SmartQoS/QoS fully then do a third party test, what is the speed you get then? There are only a few settings that will boost the speed - disabling QoS entirely and disabling the protection options in WAN Settings, whatever you get then will be your max

You'll only see servers when searching for a game/when you're in a game

Did you factory reset after the update? It's a big change so may be some remnants of the previous version causing some issues

Do you have your device in the DMZ by any chance or have you made a Traffic Controller rule for it?

Using that interval will show bad results, what results do you get leaving it on the default?

Check the IP on the device itself then check that against the IP on the Device Manager of the device you think it is, do they match?

No it should already have the PlayStation device type on the Device Manager so you can just follow the rest of the instructions

You should do if you followed all those steps, can you provide a screenshot of your Geo-Filter page please when this happens? Make sure you're completely zoomed out. What game are you playing?

It's not missing, it's accessible using the DumaOS mobile app and you'll have the same features. Smart QoS is currently only available on the R2 while it is being developed.

Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works.

That's because we can't have dumaweb outside of the app on the 700 unfortunately. I did pass that onto the team to do a heatmap update for it so should be done on Monday. Make sure you set the polygons before you have booted up the game then it should work.