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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Just tried again but no access, is it still in the DMZ? Was it the 192.168.1.223 IP you put in the DMZ? If so check the R2 System Information page to see if the IP may have changed
  2. It's a dedicated server game so you won't have direct connections to them, it just shows connections, sometimes you may see peer icons on the map initially but it's not a representation of DumaOS users
  3. The way you have setup is fine though you could try direct to the socket. However, if you want to continue using the Hub then on the R2 System Information page copy the WAN IP, then access the Hub and find the DMZ option and paste the IP in there. Then make sure all devices are connected to the R2 and see how it is after that. For WiFi try this: Disable Mirror Mode, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds Use a WiFi analyzer to find the least congested channel and change to that Experiment with the widths to see what gives better results Ensure it's in an elevated position - not on a metal surface Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible Set the antennae to this position _ | | _
  4. Try forcing servers slightly further away, if lag compensation is affecting you then this could counteract it and give you a better experience
  5. You said previously your connection is 500mb download and 250 upload, have you upgraded since then? Are ALL devices connected to the R2?
  6. I would suggest setting Ping Assist to 0, it is an assist not a hard limit so it can allow you to have servers slightly higher, by using the radius exclusively you'll ensure connections to servers close to you which should give a low ping. It appears you manually pinged a server which is for IPv6/authentication so I don't think that will actually be the game server. Best to leave Auto Ping enabled as that will always automatically ping your game server and that is then the only ping you need to worry about. Add your friend to your allow list so you can connect to them regardless of your settings if you haven't done so already. Some games may split the party rather than throw you both back to the lobby if one person can't connect to the server. If that's the case in this scenario then there isn't anything we can do about it unfortunately - your friend would have to have an R2 as well to mirror your Geo-Filter settings to ensure you get into the same games.
  7. ¿Lo tienes en Siempre, Habilitar automáticamente o Nunca?
  8. The upgrade was sent through yesterday so it should be updated, check the top right of the interface, does it show .280 now?
  9. Don't worry about the Auto Setup aspect, QoS needs to be fine tuned some more. Start with a high value for Congestion Control, say 95% then do a test, decrease by 10%, test, decrease by 10% etc, until you get to a value that is pretty good and then try 5% either side of that value to see if it can be improved.
  10. If you're hosting a game then players are connecting to you directly is that right? In which case you shouldn't enable the Geo-Filter as you could block them. So you should instead focus on QoS to ensure your connection is as steady as possible for people to connect to you.
  11. Looks like you're playing on Xbox, you should select the Manual option when adding it to the Geo-Filter and it will add with the Games Console service which will allow you to filter games without switching the service every time.
  12. So you'll need to copy the WAN IP from the System Information page on the R2 and put that in the DMZ feature on your Zyxel router otherwise we won't be able to connect tomorrow
  13. Great thanks, did you need to put the WAN IP in the DMZ or do you have a pure modem that the R2 is connected to (it doesn't give out WiFi)?
  14. We'll push through an upgrade for you, that should resolve it. In WAN Settings enable remote support, then go to the System Information page and copy the WAN IP and enter that into your ISP modem/router DMZ (if applicable), then post back here with a device connected to the router and we'll push through an upgrade. Don't unplug it at all until we've got that sorted.
  15. Keep us posted, you'll want to toggle Enable 2.4GHz and 5GHz WiFi, if you've toggled it to off all the options below should grey out, then save, then reboot from the interface and it should have saved.
  16. In what sense? Nothing has changed so should be the same.
  17. No ethernet is the best way, reboot from the interface then try to access as fast as possible and upgrade immediately and see if that takes. How are you disabling WiFi exactly? Are you just disabling Mirror Mode?
  18. AP mode disables DumaOS, if the issue wasn't then present then it would be an issue for Netgear specifically to look into. Do you still have access to the interface when the issue happens? If so could you get the log from the System Information page please?
  19. Make your settings changes, then reboot from the interface, wait 4 minutes then access. Then when you unplug it (shouldn't need to) it should keep your settings without loading the Setup Wizard. Are you trying to upgrade over WiFi or ethernet?
  20. We usually suggest starting at 70% and then adjusting from there based on your experience
  21. C'est génial d'entendre ça, merci pour la mise à jour !
  22. It's still not something we can assist with, regardless of the reason, it could then be used for that purpose
  23. What do you have upload Congestion Control set to? There isn't a specific percentage it should be set to, we recommend starting at 70% and then working from there to see which value works the best
  24. Potentially but circumventing SBMM isn't something we can help with
  25. You would have to setup the VPN each time you wanted to change location. Just so you know we don't support circumventing SBMM but I'm sure other people will chip in.
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