Netduma Fraser

How do you have the ISP modem/router setup to allow an uninterrupted traffic flow to the R3? As that could be affecting your ability to ping

That tick indicates it's an allowed server, do you have any servers in your allow list at all? No it shouldn't get you in a game at all if it doesn't adhere to your settings

Sorry for the late reply, as you and others have mentioned there seems to be a higher/more unstable base ping when using the R3 that some people are experiencing. I've passed all my findings over to the team so they'll look into it as soon as they're back

The above should work, let us know please

How big is the difference between the Geo-Filter ping and the in game ping generally in a game?

Okay thank you for the report, I will pass it onto the team. They'll be back tomorrow so we should start seeing some big updates

In theory yes, as long as you know that it may apply more of the time than not

Sent to you both, Happy New Year

Glad to hear it's working better, if it isn't broken don't fix it as they say, wise to stay on the current firmware. New firmware will start arriving now the team will be back tomorrow so perhaps keep an eye out for one you feel is worth upgrading to

So low latency traffic is something like gaming or web browsing, I believe that is what the warning is about, it could apply when you're not expecting it, e.g. browsing the web for example

It should have an interface of its own where you can change settings, is there anything there you could change that allows it to work?

Thanks for the clarification, it was but you can never truly tell what issues can arise until it's tested with people in different countries with different connections and setups. The team will get everything sorted. It's not a beta but sent in PM

Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then.

If you zoom out fully do you not see another icon?

Steady Ping shouldn't depend on that at all, so that's very strange, I will pass that onto the team, it may actually be another issue we're aware of, we'll take a look! Sent

Sent

Did you factory reset after the upgrade? If not please do as there has been several versions so would be good to rule out any remnants from the previous versions causing issues.

When it says Couldn't Ping Server that's usually correct, but it shouldn't happen every time. What firmware version are you on? What is your exact physical setup?

The auth server in most cases stays in the exact same position so may be outside your Geo-Filter but does not impact your ping. You should see a server within your radius

¿Como en el R2 en el módem ISP DMZ o PS5 en R2 DMZ o ambos?

Do not put your PC in the DMZ this is a big security risk. It's more likely a case you haven't found the right settings for you yet. Steady Ping won't necessarily work with all games but if we can improve this we will. You can leave your PC as a PC, it should work just as well. If 2042 detected on SmartBOOST? If you haven't done a factory reset yet I would suggest doing so given the amount of updates, would be a good idea to ensure no remnants from previous versions cause problems. I've responded to your topic

You need to setup the ISP modem in modem/bridge mode or put the R3 in its DMZ to ensure traffic is passed directly to the R3 unimpeded. What speeds do you get on a wired PC to speedtest.net? You'll need to adjust Congestion Control if you want a better result on the bufferbloat test, you can do this in Ping Optimizer > Advanced. It's very likely Steady Ping causing the increase, it does this by design, you can see why on the video on our YT channel. You can disable it by clicking Steady Ping at the top of the map. Once you do the first step IPv6 should work. You can email [email protected] if you would like to pursue a refund.

Sent You're welcome, Happy New Year!

Happy New Year! It's not really a malfunction as that is an unintended benefit but probably settings/setup based Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works.

How have you setup the ISP router exactly? Are ALL devices connected to the R3? Where are you testing speeds? Where are you testing the ping? The game is slower in what way?