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Posts
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Everything posted by Netduma Fraser
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Found mislocated servers? Let us know here!
Netduma Fraser replied to Netduma Alex's topic in Call of Duty Support
Great thanks, I'll pass it on to be corrected -
Just Stupid Question please answer
Netduma Fraser replied to jorlanjorge's topic in Netduma R3 Support
If the Setup is Internet > R1 > R2 then disable QoS on the R2, if it's the other way around then the R1 -
Duma OS wouldn't open, reboot R3 to fix problems.
Netduma Fraser replied to COD WARFARE's topic in Netduma R3 Support
If you could try with them both off that would be great to help narrow down the issue -
NetdumaR2 nach reboot immer auf reset
Netduma Fraser replied to VeniVidiVici's topic in Netduma R2 Support
Hat sich am Setup überhaupt etwas geändert? Wie/wo ist es an die Stromversorgung angeschlossen? Sind neue Geräte angeschlossen usw.? -
Ich werde in Ihrem Thema antworten.
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That's great to hear, thanks for the update!
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Internet Speed halfed... 1000mbps to 500mbps
Netduma Fraser replied to 1_EYE_WIDGEYWOO's topic in Netduma R3 Support
Could you use router mode on the V hub and have the R3 in its DMZ instead and check again? I've always found the modem mode on the V hub to be a bit hit or miss. If it's still lower disable all the options in Settings > Troubleshooting > Advanced please and check. -
Is your ping fluctuating on the Geo-Filter/in game? How do you have Congestion Control set up?
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I feel like i'm 1s behind everybody
Netduma Fraser replied to Ganerineur's topic in Call of Duty Support
Force some servers slightly further away, even if they have a higher ping as they may play better. Lag compensation could be working against so do doing this could have it working for you. -
The team have only just got back from the holidays so they'll be working through everything, new firmware won't be far off
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Steady Ping shouldn't affect the processing delay the game adds at all but if you feel it's adding too much ping and the benefit of stabilizing it is outweighed you can just disable it. It has been the holidays to be fair so the team have only just got back so will be working their way through all the reports. Clear your browser cache/cookies, does it show then?
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Ah gotcha, thanks for clarifying, I get what you mean about that - it's more due to how consoles work, it's not necessarily possible to pick specific games for it. I do think it should be more simplified in that respect, I'll pass it on. The Geo-Filter is still showing an increased ping or just in game? It's not game specific, I don't know the ins & outs of the tech behind it but I think it's more to do with some games have a limit on how much the server can be pinged - CoD for example doesn't actually allow pings to their servers at all, it's only due to some cleverness on our side that we can workaround it. Sent to you all via PM
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Don't forget, forcing servers the other side of the world isn't the intended function of the Geo-Filter so it's not guaranteed, also if your ping is potentially too high the game may just reject you. Are you setting up the Geo-Filter prior to booting the game/console?
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NetdumaR2 nach reboot immer auf reset
Netduma Fraser replied to VeniVidiVici's topic in Netduma R2 Support
Wie starten Sie den Router neu? Ziehen Sie den Stecker? Wenn ja, starten Sie stattdessen über die Benutzeroberfläche neu und die Einstellungen sollten gespeichert werden. -
That would be great thank you. If it's not reflected in game then it's either an incorrect reading or it's auto pinging a far away authentication server - if you do see it again ping the host manually, do you see the same ping?
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As above, just the ones you have added to the Geo-Filter
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Sent via PM
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Sent
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Does anybody know when the new firmware is suppose to drop?
Netduma Fraser replied to Zepplike's topic in Netduma R3 Support
I've sent you the .23 firmware via a PM. You can install it in Settings > Troubleshooting We didn't push it to routers as it was made on the Friday before the holidays, so didn't want to push something and then everyone has an issue so I've been providing it manually and monitoring -
A reboot of the router should resolve that, let us know!
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As above make sure Steady Ping is disabled as in case it re-enabled. What settings are you using for Congestion Control now?
