Netduma Fraser

If you could grab the log from the System Information page I can have a look to see what may have happened.

I see you're accessing the interface using dumaos, use the IP address instead 192.168.77.1 then try the upgrade again please

Switch the router to the specific router model rather than auto, does it allow you in then?

2-3 weeks I suspect

Yes precisely!

Have you factory reset since the upgrade? It's quite a big jump

We always try to include the correct adapter where possible

Great to hear, it'll show active when you're actually gaming

In theory yes it shouldn't cause any problems but we're currently out of stock. You can sign up here to be informed: https://forms.gle/bEWFnRyeLYfVMx8cA

You shouldn't need to do that, what is the iPad model and the iOS version?

Not at the moment, the team are quite busy, it will take a bit of time

¡Háganos saber cómo le va!

You're using Ping Assist so set that to 0 and it will restrict the search to just be inside your polygon

Add your PC with the Games Console service and it should prioritize correctly

We're working on it, for some reason there is a lot of paperwork to make it available in France, it's a lengthy process.

The cable in the internet port is limited to 100Mbps, switch it for another ethernet cable Cat5e or above and you'll get higher speeds

Can you provide a screenshot of the table view of Device Manager please? No worries!

Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works.

Yes but as it's pointed to the device and as you'd only be playing the one game they'll prioritize the same

Oh I gotcha, that's fair enough! Any questions feel free to ask!

It's entirely up to you, either will work just as well, Normal is correct for wired devices.

No worries at all, it's always better to ask! Did you not get a manual in the box? You should have if not but glad to hear you got it sorted!

It can get you servers outside your radius that are also slightly higher than the ping you set. Also if you want to force specific servers it has to be at 0

Hello, what is the issue you're having exactly? If you connect it according to the Setup Wizard that will get you started

A new PC wouldn't change your ability to access the interface, are other devices able to connect to it? The IP may be 10.0.0.1 now