Netduma Fraser

I've sent you a PM

Okay thanks and did the reboot work?

Glad to hear you got it sorted, well done @kasemsh!

What firmware version are you on at the moment?

Have you put any devices in the DMZ at all? What priorities are you using specifically?

We're working on making improvements to these features at the moment. You can see more about it here: and try what is mentioned there to see if with it enabled it works better

Thanks for the reports, I will pass this onto the team to take a look at

Uninstall the app then reinstall it please and see if it works then

Okay thank you for the report, I will pass it onto the team to look at

Try TCP & UDP together, also disable UPnP as well and see if that helps

Thank you very much for the kind words, great to hear you're enjoying it so much!

What was it that you did that allowed the sound bars to work exactly? I still don't know what you mean by exit button? It's like if you were going to close a website, you would close the tab

For both of you was it working completely fine before the update then?

Thanks for trying, I will pass it onto the team to have a look at, is it Windows 7, 10, 11 you're using?

Go to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, close the tab, then wait 4 minutes before accessing and see if the page loads. Don't use Armor, make sure you're accessing the interface using HTTP not HTTPS and if you have a browser based Adblocker disable it and see if the Geo works please.

That's what we got in testing, if you disable SmartBOOST fully what do you get then?

That's very strange regarding Steady Ping, I will definitely pass that onto the team, I've sent you a PM, see if that helps with everything please

Have you set Congestion Control at all as that will be the main thing needed in this scenario, it can be found in Ping Optimizer > Advanced

Glad to hear you're enjoying it! Check out the FAQs, that should help https://forum.netduma.com/topic/52852-netduma-r3-launch-faqs/

You should be able to get them open by port forwarding, i.e. 3074 for one, 3075 for the other

That's great to hear, the team are working hard this week to fix as many issues as they can, fortunately that issue was reported earlier in the week! Do let us know if you get those same issues on that firmware!

Great to hear that, keep us posted!

Disable Ping Assist and Geo-Latency then reboot the router and console after that then see if it is better

What device are you playing on? Does the IP on that device if you look in its network settings match the IP on the device you think it is in the Device Manager?

I should have it from your post but may be incorrect, yes please