Netduma Fraser

Good to know about switching to console, has that made it work every time now?

I've sent you a private message

Have you made any changes to settings at all? If you disable Adblocker does it work then?

Ah that's great to hear, well done for getting it sorted and thanks for the update!

I replied in your topic

È un problema su cui stiamo attualmente lavorando e dovremmo apportare presto dei miglioramenti. Se riavvii il router, funziona meglio dopo?

Could you disable Geo-Latency from the Geo-Filter settings (3 dots top right of the interface) and reboot the router then see if it works better please?

Great to hear, thank you for the update!

I have sent you a private message with the solution

Thank you for the detailed report on what you did with the WiFi, it is invaluable feedback that I've passed directly onto the team to take a look at. They may be in touch to have you try certain things or to gather more information.

Yes it is a .chk file that is normal for the XR1000

Desactiva el Auto Ping, ¿puedes hacer ping manualmente al servidor? ¿Podrías proporcionar el ID del servidor de autenticación si es posible a través del ping manual? Intenta lo siguiente: Cierra completamente la aplicación/juego/cliente. Elimina el dispositivo del Geo-Filter. En el Administrador de dispositivos (si estás en PC), indica el tipo de dispositivo de PlayStation. Sincroniza desde el menú del Geo-Filter Map. Vuelve a agregar el dispositivo al Geo-Filter con la opción manual. Configura el Geo-Filter según tus preferencias. Espera 2 minutos. Inicia la aplicación/juego/cliente. Luego verifica si funciona.

That's bizarre, could you provide a screenshot of your Geo-Filter page please?

Ah brilliant to hear that, well done on getting it sorted. We're working on any issues that have been reported thus far and hope to have a big update by the end of the week. We're able to get updates out way faster on DumaOS 4 so should just get better and better!

That's brilliant to hear, thank you for the update!

Déjanos saber cómo te va, estamos investigando este problema y esperamos tener una solución para el fin de la semana. Estamos considerando agregar traducción, pero podría tomar algo de tiempo.

As above you can have a console in the DMZ as it is less of a risk than a PC. Do you have an Open NAT without using the DMZ? Not necessarily but it might cause that. We are looking into them not working reliably 100% of the time, if you reboot do they work better?

When you click on it it should show you details about the update and what is included

Ahh no worries, well done for getting it sorted. Not a waste at all, that's what I'm here for, thanks!

When it fails, click the option to change WAN settings then you can skip, skip through the rest of the wizard. If you reboot the modem, wait 2 minutes, then reboot the R3 it may work then

You don't need to disable IPv6

Disable the Geo-Filter then reboot the game, does it appear open after that? Are you playing over WiFi or ethernet?

Are you using Ping Assist at all? Did you make changes to the Geo-Filter while the console/game was already on? If so reboot the console then check, does it work then?

Have you completed the Setup Wizard or are you still in the wizard? Do you require PPPoE, VLAN or anything like that for internet?

Yes there is an update available with some fixes, click it and you can upgrade from the interface. You don't need to disable IPv6. Reboot the router and you should be able to upgrade after that