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Everything posted by Netduma Fraser
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That's great to hear, thank you for the feedback! We are aware those features are not 100% reliable and we're looking into that, if you try again another time it may work, it won't necessarily fail every time
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That's at the top of the Geo-Filter page. I've also sent you a PM which may help.
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Click the icon top right of the page and then go to settings and you can disable it fully from there
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That's great to hear, thanks for the feedback!
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Ping is so high than my previous R2
Netduma Fraser replied to jorlanjorge's topic in Netduma R3 Support
This should explain it: https://forum.netduma.com/topic/52852-netduma-r3-launch-faqs/ -
Could you disable Speed Test bypass in Ping Optimizer > Advanced please and check again? Just in case it's seeing that as a speed test for some reason.
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¿Podrías iniciar un nuevo tema para tu problema, por favor, e incluir una captura de pantalla de la página de VLAN y cómo la configuraste? La VLAN está fija en un firmware próximo, por lo que debería funcionar bien después de eso.
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Could be Adblocker blocking the site. Have you tested direct to the hub whether you get these disconnects as well?
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Can't connect Netduma r3 via PPPoe
Netduma Fraser replied to liolio2277's topic in Netduma R3 Support
I've sent you a PM -
Okay thanks and did the reboot work?
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Glad to hear you got it sorted, well done @kasemsh!
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What firmware version are you on at the moment?
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Have you put any devices in the DMZ at all? What priorities are you using specifically?
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We're working on making improvements to these features at the moment. You can see more about it here: and try what is mentioned there to see if with it enabled it works better
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Thanks for the reports, I will pass this onto the team to take a look at
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Uninstall the app then reinstall it please and see if it works then
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Gaming Activity Not registering on dashboard
Netduma Fraser replied to Blaze76's topic in Netduma R3 Support
Okay thank you for the report, I will pass it onto the team to look at -
Try TCP & UDP together, also disable UPnP as well and see if that helps
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What was it that you did that allowed the sound bars to work exactly? I still don't know what you mean by exit button? It's like if you were going to close a website, you would close the tab
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For both of you was it working completely fine before the update then?
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ethernet not connecting until 30 seconds after wake
Netduma Fraser replied to clarkjo's topic in Netduma R3 Support
Thanks for trying, I will pass it onto the team to have a look at, is it Windows 7, 10, 11 you're using? -
Go to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, close the tab, then wait 4 minutes before accessing and see if the page loads. Don't use Armor, make sure you're accessing the interface using HTTP not HTTPS and if you have a browser based Adblocker disable it and see if the Geo works please.
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That's what we got in testing, if you disable SmartBOOST fully what do you get then?
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That's very strange regarding Steady Ping, I will definitely pass that onto the team, I've sent you a PM, see if that helps with everything please