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Netduma Fraser

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Everything posted by Netduma Fraser

  1. That's great to hear, thank you for the feedback! We are aware those features are not 100% reliable and we're looking into that, if you try again another time it may work, it won't necessarily fail every time
  2. That's at the top of the Geo-Filter page. I've also sent you a PM which may help.
  3. Click the icon top right of the page and then go to settings and you can disable it fully from there
  4. That's great to hear, thanks for the feedback!
  5. This should explain it: https://forum.netduma.com/topic/52852-netduma-r3-launch-faqs/
  6. Could you disable Speed Test bypass in Ping Optimizer > Advanced please and check again? Just in case it's seeing that as a speed test for some reason.
  7. ¿Podrías iniciar un nuevo tema para tu problema, por favor, e incluir una captura de pantalla de la página de VLAN y cómo la configuraste? La VLAN está fija en un firmware próximo, por lo que debería funcionar bien después de eso.
  8. Could be Adblocker blocking the site. Have you tested direct to the hub whether you get these disconnects as well?
  9. I've sent you a PM
  10. Okay thanks and did the reboot work?
  11. Glad to hear you got it sorted, well done @kasemsh!
  12. What firmware version are you on at the moment?
  13. Have you put any devices in the DMZ at all? What priorities are you using specifically?
  14. We're working on making improvements to these features at the moment. You can see more about it here: and try what is mentioned there to see if with it enabled it works better
  15. Thanks for the reports, I will pass this onto the team to take a look at
  16. Uninstall the app then reinstall it please and see if it works then
  17. Okay thank you for the report, I will pass it onto the team to look at
  18. Try TCP & UDP together, also disable UPnP as well and see if that helps
  19. Thank you very much for the kind words, great to hear you're enjoying it so much!
  20. What was it that you did that allowed the sound bars to work exactly? I still don't know what you mean by exit button? It's like if you were going to close a website, you would close the tab
  21. For both of you was it working completely fine before the update then?
  22. Thanks for trying, I will pass it onto the team to have a look at, is it Windows 7, 10, 11 you're using?
  23. Go to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, close the tab, then wait 4 minutes before accessing and see if the page loads. Don't use Armor, make sure you're accessing the interface using HTTP not HTTPS and if you have a browser based Adblocker disable it and see if the Geo works please.
  24. That's what we got in testing, if you disable SmartBOOST fully what do you get then?
  25. That's very strange regarding Steady Ping, I will definitely pass that onto the team, I've sent you a PM, see if that helps with everything please
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