Netduma Fraser

Do this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Also disable Geo-Latency and set Ping Assist to 0. Have the Geo-Filter enabled before you start the game/game client, if you make any changes to the Geo-Filter when on the game then restart the game otherwise it will not adhere to your new changes. Does HybridVPN show the VPN as connected? How are you determining the VPN isn't working?

Go to the Device Manager Click your PC Click the Pencil in the panel that has opened on the right Click the 1st controller icon on the second row then click save

If this is a DPI issue which it sounds like it could be if disabling prevents the issue for you then this has been fixed with the DumaOS 4 Early Access firmware so if you update to that the issue should stop

They're actively trying to work against people using VPNs so that's what I'd expect that part to be at least. What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? What platform are you playing on and how is it connected, via ethernet or WiFi? Could you provide an uncropped screenshot of the Geo-Filter page and also the Geo-Filter settings menu please?

I'm not a developer so take this a healthy dose of I may be incorrect - ISP routers have the hardware capability that is tailored specifically for PPPoE - especially if they're actually utilizing PPPoE for your connection, this is why you can get the higher speeds. I think with the R3 it doesn't have that specific hardware acceleration to get that last bit out of your higher speeds so their implementation mostly uses hardware and ours software so the 725 is actually quite good. This does raise the point though that we then need to try to generate that extra hardware acceleration with purely software where the software is also doing lots of other things like actively checking traffic to see if it should be prioritized etc so it's not necessarily an easy task.

Great, look forward to an update!

Added - it's very unlikely HybridVPN will be implemented unfortunately

Sounds good, look forward to your update

Take the tim hub out of modem/bridge mode then set the R3 to DHCP instead of PPPoE

Did you restart the game after making that change? If not you will need to do so. If you change settings while on the game it will not filter correctly until you reboot the game.

It's at the top where it says unnamed device. You need to put ping assist to 0 then it will stop getting games outside your radius.

Yes that's good thank you, do this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works better please.

Set the R2 IP on the ISP modem as static, then put that in the ISP modem DMZ and see if it still occurs please.

It's doing a speedtest to a server but the server it's picking may not be the closest to you. The DMZ passes ALL traffic through to a device, that's why it can impact the test. Do try upgrading to Early Access as it very well could help with the speeds.

As it's on a much older version of DumaOS the cloud system has expanded beyond it so it won't be a quick thing to do

That indicates you've added the same device with the same service or a similar service, generally you only need to add a device once. I will need an uncropped photo of the Geo-Filter page showing what you see when you get a server outside your radius before I can tell why.

You have Geo-Latency enabled, this needs to be disabled, you also have fast search on which needs to be disabled. Can you show how you've added the device as well please?

Reset Bandwidth Allocation and test again - did you disable share excess? How have you setup Traffic Prioritization? Have you set the DMZ on the R2 to a device?

Set the R2 WAN IP as static on the ZTE and put that in the ZTE DMZ also, then the static devices on the R2 and monitor it please

Couple of things: Are you using HybridVPN? Have you got the router set to the correct time? Your public IP appeared to change - what is the model of the modem/router the R2 is connected to and how have you set that to ensure all traffic flows to the R2? E.g R2 in its DMZ, modem/bridge mode Set devices on the R2 to use a static/reserved IP address and extend the DHCP lease time and see if it improves please

What is the model of the modem/router the R2 is connected to and how have you set that to ensure all traffic flows to the R2? E.g R2 in its DMZ, modem/bridge mode Are ALL devices connected to the R2? Reset Bandwidth Allocation and test again How have you setup Traffic Prioritization? Have you set the DMZ on the R2 to a device?

Okay thanks, I'll ask the team to see what they make of it

What firmware are you on currently? Are you using HybridVPN at all? It looks like your public IP changed which may be the cause here. What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode

I don't think the location of the VPN server or the VPN provider you use matters, I think they're concerned with people trying to force servers further away, getting a higher ping and trying to circumvent SBMM.

Hard to say without seeing your settings and how you've added the device to the Geo-Filter but you do need to have enabled the Geo-Filter before you boot up the game and don't change Geo settings while on the game and then search immediately. If you make a change restart the game then it should work, otherwise the above can happen.