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Netduma Fraser

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Everything posted by Netduma Fraser

  1. There will be a bandwidth hit for using it on the router, that's why it's beneficial to use the Hybrid aspect. If you use Only VPN these services and add Call of Duty to it then that should achieve what you want. Allowing Twitch etc to go through your normal connection.
  2. Thanks for the report, I think we did do a DPI update so could you resync the cloud on SmartBOOST and see if that is still the case? If so then I'll pass it on to be corrected.
  3. There isn't a way no but it has been requested so may be included in the future. It's not necessary to factory reset after an update if you don't want to.
  4. Pretty much all the updates we've done so far are for bugs fixes and improvements, more will be coming. Also gaming doesn't use much bandwidth so it's expected that other devices will use more. Priority doesn't mean it gets the most speed.
  5. Bufferbloat only occurs when your connection is completely saturated i.e. all your speeds are being used so yes that can still happen. Make sure to prioritize your game, force the closest servers and you should have a better experience.
  6. The only way it could improve it really is if the routing to the VPN server is better
  7. With your scenario, as long as you're not doing anything else online or downloading and devices aren't online then you should be okay without it.
  8. It's just a different way of filtering which is controlled in the same way, using your radius so if one doesn't work well try the other
  9. That's really great to hear, thanks for the kind words!
  10. It won't necessarily say but might do. Did you have repeated failed tests by any chance?
  11. Interesting okay, we would usually test with solos so I will ask the team to see if they can try to reproduce it.
  12. Thanks for the reminders, they do help, I will keep chasing
  13. Okay thank you, I'll pass it onto the team to have a look
  14. It still thinks you're in the UK then so it's caching the connection, once you've made the changes reboot the console then try
  15. Disable IPv6 in LAN/WAN and then see if it adheres to your settings please
  16. Some games don't respond to pings very well or have certain restrictions around them so it may not always be possible to ping but we will do what we can to make that possible
  17. You can do that yes, it doesn't have to be the main router but for QoS purposes at least, it would work much better in that scenario. If you just want to use it for the Geo-Filter that setup will absolutely work.
  18. Okay great so does the traffic rule work now?
  19. They're different features, you don't have to use either of them together
  20. I mean yes in theory that would happen, however there could be thousands of servers, especially given the population of Fortnite, millions of players at any one time, I don't think that would be feasible. Could you disable Steady Ping please and then see if it works better?
  21. That's great to hear, thanks for the update. You're very welcome!
  22. Of Ping Assist? To allow you to specify games you want to connect to that fall within a certain ping range e.g. 10 - 30ms
  23. Remove the priorities while you do the test then check again - make sure it is set to Always and not auto
  24. It wouldn't be a public IP but a private IP. Could you swap the ethernet cable connected the R3 to the Giga please and see whether you then get internet after a reboot/if it shows an IP/connected
  25. You're very welcome, thank you!
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