Netduma Fraser

That would be what the logs seem to indicate, it does initiate a connection and receive a response and then fails at the authentication, let us know if the new credentials work

It looks like it is trying to ping so it can see a server, zoom out all the way, do you see a server then?

Make a new topic and provide your config file and we can take a look

As you're creating an encrypted tunnel between you and the VPN server the Geo-Filter can have trouble filtering. However, sitting in the menu isn't you actually playing so search for a game and you may see servers appear

Added

I think you'd need to go back to your VPN provider and get their assistance, you're using the VPN in a way we wouldn't recommend especially when there is a VPN client on the router itself

One isn't better than the other for gaming, it's just how your router connects to the internet really

NAT matters more when trying to connect to other people, to connect to servers it does matter less. Do you have an Open NAT without the VPN? Not specifically no and the game is trying to prevent people using VPNs so I expect it will get harder. There is no control when using this DNS method, it could be it's timing out, which if it is there isn't anything you can do.

You may be able to use Traffic Controller to achieve that

Are you using the Geo-Filter at the same time? Going the DNS route it is applying to every single device in your home, if they are being used a lot it is possible you're overwhelming that connection. It would be a lot better to use HVPN and apply it just to your console

We put out a new update in Early Access a few days ago, alternatively you can download that old version from support.netduma.com and upload it to the router to downgrade

Being able to see a screenshot or video of what you see on the Geo-Filter when it happens will make it much easier for us to see what is happening and help guide you in the right direction

A couple of people isn't everyone or indicative of a wider issue either, if you're still having issues lets continue in your topic

If you do what I mentioned there will be no double NAT. Also the internet will work about the same, there is no real performance benefit of PPPoE over DHCP or negative having another router handle PPPoE in addition to another router. The difference is minimal, perhaps 1ms which would make no difference to gameplay or internet quality.

Added - it has been removed momentarily

Try the steps I mentioned to see if the VPN actually applies or not

Leave the R3 in DHCP, put the R3 WAN IP in the TIM DMZ, then you could restart the R3 and get internet

I've passed on the link to this topic as we may require your help testing it, we may come back to you if needed

If you could create your own topic and answer the questions I asked above there then we can help and focus on you there.

Let us know how you get on!

There won't be a double NAT issue if the R3 is put in the DMZ of the router handling PPPoE.

This wasn't for the R3 but what is it exactly that isn't working? It would be better to make your own topic so we can focus on you there

Are ALL devices connected to the R3? How do you have SmartBOOST/Congestion Control set?

Added you all

I'd say DMZ with the TIM handling PPPoE