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Everything posted by Netduma Fraser
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If it's consistently stable then it's not jitter. It will almost certainly be the servers being under load, if everything is good on your side then that is the only answer. In which case force different servers, even slightly further away as even though the ping may be a little higher it may be more stable in regards to hit detection
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If you're getting better ping there then force those servers instead. Is your ping fluctuating wildly and consistently like I mentioned during the game, shown on the Geo-Filter or the in game ping? If so then yes that would be it. If so, what are the fluctuations you're seeing?
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Speeds differ between DUMA OS and Ookla
Netduma Fraser replied to ChokoCabra's topic in NETGEAR Nighthawk Support (XR range)
Okay let us know how you get on with them. What firmware are you on currently? Do you PPPoE, VLAN or IPv6? -
That's fine, that will be processing delay which accounts for the additional ping. By variance I mean the amount your ping varies e.g. 30 and goes up and down to/from 35, that's what jitter is. By the looks of that graph it's really steady so what do you see normally?
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Okay that's fine but what is the variance in ping you're actually getting on the game/on the Geo-Filter when playing?
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Added! They don't have DumaOS 4 and would like to try it, just because there hasn't been another update doesn't mean they shouldn't bother. I realise you're frustrated, however, it's important to note: While being sold the R2 was advertised with DumaOS 3, not 4. DumaOS 4 was developed for & on the R3, not specifically for the R2. This means that changes can take longer than applying to the R3 for example. We said the R2 would get DumaOS 4 - it has. We're working on big features currently for DumaOS 4 which is why there haven't been many updates, this has been reflected in R3 updates also. We're hoping to get those features on the R2 as well.
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What are the jitter values you're seeing exactly on the Geo-Filter & in game?
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It just prioritizes Twitch streaming, there is no cap to how much it will prioritize unless other priorities are being used at the same time. You can reserve bandwidth up to 20Mbps per device/activity
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No, you'll have it connected via one of those methods so you're fine, you don't need to do anything
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Speeds differ between DUMA OS and Ookla
Netduma Fraser replied to ChokoCabra's topic in NETGEAR Nighthawk Support (XR range)
Is it a pure modem from spectrum i.e. does it have WiFi? If so do you still have devices connected to it? Disabling TP wouldn't lower your speeds, that doesn't really make any sense. Set NAT to open in WAN settings, that will help if there are any port issues. I would suggest removing the XR before the tech gets there as they can blame it first rather than test the modem/their side of things first. -
We're aware Ping Optimizer isn't 100% accurate at the moment. I'd suggest manually changing the Congestion Control percentages down to around 70% each (Ping Optimizer > Advanced) and it should be more stable overall but experiment with the percentages to find what works best for you - don't keep doing the test to find that out as it will just revert the percentages.
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Not specifically no but if you prioritize the device on SmartBOOST it can then take most of the speed
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Yes it can and it needs to be connected to a modem/router/ONT/box via ethernet to get internet - it can not do the job of a modem. It won't cause any issues.
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There can be interference on that width but it should be fine overall, it's likely there is interference on the other widths causing you to have a lower speed on them.
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Use the radius instead of the custom filter and also remove your denied server just in case its a necessary server for online play and try again please
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Speeds differ between DUMA OS and Ookla
Netduma Fraser replied to ChokoCabra's topic in NETGEAR Nighthawk Support (XR range)
Disable Traffic Prioritization on the QoS page, that could be interfering with it. You're right on the cusp on what is needed for streaming so it's always going to be a bit of a struggle/balancing act trying to get it stable. What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g XR in its DMZ, modem/bridge mode Are ALL devices connected to the XR? -
Do you mean it's setting it to 10.2% or it's reporting that its managed to get your ping down to 10.2? Steady Ping on expert will make you have a higher ping but good to hear it's performing better.
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You'd have to check their manual but if you're not sure just find the DMZ or exposed host option and put the R3 in that
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Matchmaking ping resets to low values after each match
Netduma Fraser replied to Beau's topic in Call of Duty Support
That's not the purpose of the router so isn't something we'd be able to help you with specifically. You can set a range on Ping Assist though, drag the left red ball to the right to do so. -
Did you follow all the steps through? Can you provide a new screenshot of your Geo-Filter page please?
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If that's the case then just connect them together, ensure all devices are connected to the R3. Set the livebox in modem/bridge mode or put the R3 in its DMZ and that's it for making them work together, then you can have fun with the R3 settings
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If you want to yes, the lowest you can put there is 2
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Yes you can change the min to .2 - you can also assign reserved IPs to devices so they can have a smaller number - the number must be within .2 & 250 though.
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At 94% it's not going to be very effective. Try 70% for both and experiment from there. Do this for Geo-Filter: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client It'll work better then
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Try it in the other ports just in case it's a port issue. It should be fine at that length but the longer it is the more prone to interference it becomes so it would be a good idea if you're not already to use a shielded ethernet cable just to mitigate any potential interference.
