Netduma Fraser

That server definitely shouldn't in that location, its West US/Canada area and from Cloudflare, it's possible it should be an auth server, when you actually connect to it do you get a game and if so is that game then within your radius? Definitely would be a good idea to upgrade and reset after to check. I'll pass that request along - it's the hope that after these major features are done that we can focus more on user requests.

I'm good thanks, hope you are too! I asked my GF and she said the same thing that it was looking a tad green so not just you, I'll pass that onto the team, hopefully it's an easy fix. How often is it dropping out? Does it reconnect itself, if so how long does it take? Have you split the WiFi bands so you connect to 2.4/5GHz individually or are they combined?

I'll pass it along to the team and see when they might be able to do so

If it's to do with the ethernet cable connecting the router to your modem then possibly, would be worth swapping it out for a new one just in case

The Geo-Filter doesn't impact your location on Google Maps, that's nothing to do with the router at all. If Google Maps is showing your location incorrectly and you've verified you get the same behavior directly connected to your modem then it's down to the IP address from your internet provider and you'd need to contact them if you believe it's causing issues

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No it can't and certainly not at the price point we like to try to stay as close to as possible, it's also not entirely needed, especially for gaming but we are aware people would like more powerful hardware. We're only really starting to see speeds available of 1-2Gbps here in the UK so 5Gbps isn't really standard yet. How is the Geo-Filter outdated exactly? There is a more recent firmware in Early Access.

So NAT Type 2 is actually open, it just means you're behind a router so you don't need to try and open it, it will be impossible to get NAT Type 1 behind a router. Looks like you've changed the router LAN IP from the default so remove your static/reserved IPs so far, reboot the router from the interface, wait 4 minutes then you should be able to add them and set the DMZ if you wish.

ACC is mentioned in that link I provided but we haven't provided any more information about it just yet. You can enter the poll here to be in with a chance to test it early on if you fulfil the requirements for this early test: https://forum.netduma.com/topic/60353-answer-this-topic-to-be-in-with-the-chance-to-beta-test-a-firmware-with-new-features/

It's just to do with the provider it uses for the test, it won't always provide 100% accurate results, check elsewhere and you should see you're getting the speeds you expect

On the WiFi page where you set the password you can click the little eye icon on the right so you can see what the password is, is it exactly what you expect/what you're entering? You don't have caps lock enabled when you're entering the password on your mobile/PC for example?

The Dublin server is for authentication only, you will not be able to play on it as your actual game server. If you have strict mode disabled/Ping Assist enabled that can allow for games outside your radius so toggle those.

Could you provide the log when this happens please? That will tell us more about what might be happening

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That's not something we can help with as the purpose of the router is to get the best connection possible so we'd always advise selecting the closest servers

You can do all that with 1Gbps and the R3, more powerful hardware wouldn't be needed for that - Netflix for example recommends at least 15Mbps for 4K streaming, some places suggest 25Mbps so just the 1Gbps is capable of running 40 - 66 4K streams at a time - I wouldn't suggest it of course but I'm just breaking down how 1Gbps is plenty for your actual use case.

You'll need to experiment further with the Congestion Control percentages and see what works best for you

No you don't need to do that as bandwidth will be shared among devices based on need

Could you grab the ID of that lone server please? It's likely an anomaly but could be significant and a reason you're not getting a game. I notice you're not on the Early Access update currently, have you tried on that version to see if you get the same issue?

Glad to hear you got it sorted! DMZ isn't a state you put the router in, you put a device into it. You should definitely put the R3 in the DMZ on your ISP modem/router (if that device has WiFi) as that will ensure internet traffic goes through to the R3 unimpeded. Depending on how your ISP modem/router implements this (if applicable) you may need the IP address of the R3. This can be found on the WAN Settings page on the R3 or in the connected device list on your ISP modem/router. The other way that won't always be necessary as #1 should be enough would be to put your gaming device in the DMZ on the R3 - this should only be done for a console, never a PC. You can do this in Setting > Port Forwarding > Add Device DMZ and choose your console from the devices list.

I'm slightly colour blind so you'll have to tell me, if you click the # button on the RGB controls and enter 6 f's ffffff does it appear more white to you then? It looks white to me

You can re-upgrade to the same firmware version, that may work, otherwise you should be able to downgrade yes to the the public version

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Even if it's not a double NAT, a strict NAT could make searching harder. Okay keep us posted!

Good to know, keep us posted!