Netduma Fraser

It would be better to make a new topic as your router/issue is different. I'd suggest factory resetting the router and waiting 4 minutes before accessing. If that works then uninstall and re-install the DumaOS app and it should work after that.

You'd need to port forward the ports manually. Could you disable the Geo-Filter please just in case that's causing it

It must be that they attempt a connection to the game when it is already loading in, if that's the case it'll be hard to have that work. The only thing that would allow this to work potentially is to ensure you have Geo-Latency enabled

What happens exactly they can connect but don't have internet? Have you split the bands and connected them to 2.4 or 5GHz to see if that works?

It can ping them that's fine but did it block them and still get you a game in the UK?

Okay thank you, I'll have the team take a look into this, if you could provide the logs when you notice the speeds have decreased that would really help

Nothing yet, I'm checking with him on Monday about another game so I'll mention this as well

The router has probably shown you there is an update by now but you can find a link to the file here: https://forum.netduma.com/topic/53938-new-r3-firmware-4041/

The IP shown in Settings > WAN, on the router

It depends what your needs are, the XR500 has the latest firmware, the 1000 will get that soon. XR1000 does have WiFi 6.

I think that will help, keep us posted!

No not specifically but if you ordered on Friday/Saturday/Today then it will be shipped tomorrow and when that happens you'll receive a tracking email.

If what you have now is working for you then I'd stay on the update you're using, no need to rock the boat!

We have had a similar report so do let us know if disabling/re-enabling works or if disabling allows your speeds to stay constant throughout the day

Looking into it a bit more I think it's the issue we're aware of where some devices can't connect locally to each other. I suspect if you connected it via ethernet and tried to access via WiFi it would work, if that is the case it's definitely the issue we're aware of, I think it'll be fixed in the next firmware.

It would only boost when needed yes but I would expect it would have boosted longer than that. Are there any other games that are supported to see whether they show correctly?

This is with Steady Ping disabled as well yes?

Could you disable UPnP and port forward if necessary for the device and see if the disconnect still happens please?

Do you notice this across all devices or just one? How is CC/SmartBOOST setup exactly? Where are you testing the speeds?

Welcome to the forum! So when looking at current boosts when playing WoW, is anything coming up at all even if it is incorrect?

Keep us posted! Disable those Geo options also

Thank you, is it port 3 that the device is connected to? Could you provide the ID for that server please? Then we can get it allowed for everyone.

Thanks for confirming, Alex does know so will hopefully get a cloud update next week to correct

Okay and is the WiFi issue still happening, what about what I mentioned?

100% won't be doing anything, do 70% and see if it is any better, disable Geo-Latency and Steady Ping, then try again