Netduma Fraser

The cable is important, if the phone line cable is not an ethernet cable then you will not get internet through it with the R3. Make sure you're using the correct cable and it should then work. Depending on setups some people may be able to connect the R3 directly to an ONT/wall in which case it would be needed or they can replace the existing router and connect the R3 direct to the modem and then use PPPoE. I suspect it's the cable issue you mentioned.

Exactly as above!

I know you said it doesn't happen with optimizer disabled but could you heavily throttle Congestion Control down and then see if it happens again?

Great thank you, I'll pass that onto the team to have a look at

Connection Benchmark uses different servers so they can show lower results but it doesn't mean it's limiting you as you've seen. Could you provide a screenshot of one of the other bufferbloat tests you've done?

Did you grab the logs?

Sign up for Early Access: https://forum.netduma.com/topic/39415-introducing-early-access/ let's get you on that and see if it eliminates the issue

Thanks for that! Doesn't look like it's a server issue unless it was so brief it doesn't register but what spikes did the Geo-Filter show, was it small or one massive one?

Thanks a lot for that, they're probably the weirdest logs I've seen so far so I'll definitely need to pass that onto a dev to have a look

Sign up for Early Access here: https://forum.netduma.com/topic/39415-introducing-early-access/ and we'll get you on that version and see if it works better

Does both the Geo-Filter ping and in game ping stay stable when that happens? Could you provide a clip of what you're seeing as well if possible please?

Interesting, do you have the log by any chance?

Thank you for that, I'm going to talk to a dev about this and get back to you.

What firmware version are you on currently?

Games Console or DumaOS Classified Games would work best for the console. 70% is a good starting point but may not work best for everyone, best to experiment with the percentages to find what works best for you

Glad to hear it's working now, may have just needed a little to show

I hear you on that one, so worth it once it's done though! Thanks, luckily that job isn't for me, we'll get there for sure.

Interesting, could you open command prompt and enter tracert 173.244.206.44 press enter and then provide a screenshot of the results please?

Unplug the router from power for 10 minutes, close the tab, plug in, then wait 4 minutes before accessing and see if it works then please

Scheduled for this week!

Those settings sound good, I'd suggest lowering Congestion Control though to 70% and experimenting from there. It's important to note that there is no way to guarantee a perfect game all the time, there are many variables in networking and some are outside your control

That would make sense then, that'll get fixed

Still scheduled for this week

Are you rebooting the router at all? It shouldn't revert otherwise

Sorry I meant IPv6 in LAN/WAN should be disabled. If you don't have access to the modem it won't be in bridge mode as that could only be done to one device but it would explain why we can't connect. Let me know once you've disabled IPv6 and we'll try again.