Netduma Fraser

Added https://forum.netduma.com/forum/144-netduma-r2-early-access/

Yes it will be fixed in the next version I believe

I think probably the only solution would be reupgrading the firmware or more likely a factory reset unfortunately

You'll need to sign up here: https://forum.netduma.com/topic/39415-introducing-early-access/ Then we can get you added

What firmware version are you on currently? It might be worse due to being on an older firmware

Are you still getting an Open NAT in this way or is your NAT affected? UPnP should open what has been requested

As above, the traffic is essentially unviewable by the router, the only way I can see in which it might work was if it was integrated on the router itself. I'll make a request for it!

Yes you don't need to rely on Ping Heatmap - it just shows where servers are and their ping. The Geo-Filter is what gets you the game in that area

That's super weird because it sounds like the PC is actively trying to change its own IP/use another. Is the ethernet adapter set to use automatic?

What about Congestion Control as that's a big part of keeping lag in check

While connected via ethernet, access the interface and disable WiFi entirely from the WiFi settings, reboot the router from the interface, wait 2 minutes, access, enable WiFi, apply, reboot from the interface, wait 2 minutes then see if they appear and if it's more stable from then on.

Sorry not sure what the question is exactly on this? Are you saying the Dubai server from your Ping Heatmap is much higher?

The team are actually looking into this specific VPN provider and making it work with the R3 currently as we can't make it work either

Where are you measuring the ping exactly? How have you setup the Geo-Filter/Congestion Control/SmartBOOST?

You should see it on the Geo-Filter as an option for PC/in Traffic Prio but its not been added to Heatmap. Not every game has been added to Heatmap as the list would be very long otherwise! We're looking at better ways of organizing it so we can add more there without it appearing overwhelming.

It looks to be purely visual, I have the same thing appearing on mine, thanks for the report, I will pass it on.

It'll be the option Client Identifier ID you would need which the R3 does support, it's in WAN Settings

The simple ping is minimum 5 so doesn't need to be available for expert as if you want to go higher that's when you then go to expert if you see what I mean

We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time. In the meantime best to adjust Congestion Control manually in Ping Optimizer > Advanced.

To answer your points: We are aware of this so that'll be fixed. How often is it occurring, every day, every few days etc?

It hasn't been 24 hours since you provided that information. We do our best to reply as soon as possible but can't always reply that quickly. I will reply via email today.

Ping Heatmap just shows servers so they're not required to be shown there for the Geo-Filter to work correctly. Are you having a specific issue?

Ah I see, it's actually doing that on the Network Monitor page itself. Go to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, wait 4 minutes before accessing and see if it works then please.

What happens when you try in the app, is it blank as well?

Added, you can find it here: https://forum.netduma.com/forum/144-netduma-r2-early-access/