Netduma Fraser

Thanks for the information, could you provide a screenshot of the Device Manager table view on the router please?

If you're going to provide a comment like this then please explain why you feel that way so that we can make fixes/changes/improvements

I've responded to your topic

Upgrade to the latest: https://forum.netduma.com/topic/56107-new-r3-firmware-40236/ then factory reset after and see if it is more stable after

The V2 is essentially the same as the V1 so although it doesn't have many updates specifically for it, it is as up to date as the V1 is.

I'd recommend having a look through some of our video guides: https://www.youtube.com/@netduma/videos Ideally ALL devices would be connected to the R3 for the optimal connection.

Are you using a switch at all? Are you able to have your ISP modem/router handle PPPoE instead to see if that reduces it?

Could you ask them to extend the lease time at all?

Yes that's correct Reboot the router, wait a few minutes then try again If it's not listed in the change log then it hasn't been fixed, we're still working on it currently. We don't do immediate rollouts on the interface, if there was a major issue that bricked every router that would be a major disaster. That's why we delay that until we can be sure it's all fine. If you want to see it in Stats for nerds then you'd need to add in activities is what he is saying but it'll still prioritize

Last major update yes

The only place to change the MTU on the router is in Network > DHCP - what do you mean it isn't sticking exactly? How is the Verizon router setup exactly, bridge, DMZ etc?

Not all servers in a location will be bad to play on, at that point it's probably best to just exclude it from the radius. The problem with allowing mass denials is it could very easily cause issues but I will pass it on!

It is a hardware limitation, that's why we would advise you use the Hybrid aspect of the VPN to just apply it to the specific service/application/ports you want so the rest of the device can go through your normal connection.

We've moved over to a new system that allows us to provide more shipping options so there are a few little things we're still working on. You should have your tracking information but if not email [email protected] and I can provide it.

What router/firmware version are you using? I think the workaround for this at the moment is to disable DPI in Congestion Control options

Good catch, I can reproduce the issue, I'll pass it onto the app developer

If those are the closest servers to you then you can't reduce your ping to them unfortunately but how do you have SmartBOOST/Congestion Control setup? What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode

I'd set what fast.com says personally!

It doesn't sound like an issue that warranty would be needed for. We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time. In the meantime best to adjust Congestion Control manually/set your speeds manually.

The stock arrived too late on Friday to be sent out, you should have received a tracking email by now, if not email [email protected] and we can provide that to you.

You could always try them on socials or by making a ticket but it's unlikely they would release it because of that

There isn't a specific way to tell that, you can see how many packets have been transferred since the last reboot but that's about it for total data. There won't be any more feature updates on the XR range unfortunately but it is a feature we have on our own router.

Depends what you mean by disadvantage, you'd lose any 3.3 features/changes but other than that you'd be fine to

I'll have to check in with the team on Monday and see

It doesn't do any harm no. Yeah totally understand and it's a good question! We do our best to be able to classify but there are so many servers and they change them more often than you think that it's impossible to have it 100% correct.