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Netduma Fraser

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Everything posted by Netduma Fraser

  1. That could be any provider, I wouldn't know what it is, to access the interface I think you'll need to be connected to it for the moment
  2. Factory reset so you can gain access again then check on the interface, otherwise see if you can login via the app
  3. Yeah I don't think you will be able to do that unfortunately
  4. The only thing to do in this scenario is follow the method I mentioned - it may not be possible to get it down that low as it will depend to a certain degree how stable your base connection is
  5. No I wouldn't suggest it for this issue, have you done any port forwarding, make a Traffic Controller rule for it etc?
  6. Okay great now adjust the Congestion Control percentages as I mentioned previously to find the best values for you
  7. Your bufferbloat score only matters if your connection is saturated, otherwise it will not determine how well the game is playing. The modem you play on what is the model of it?
  8. What firmware version are you on currently?
  9. Have you put your console in the R2 DMZ by any chance?
  10. You've not entered your correct speeds, you'll need to enter that in the Congestion Control menu . It doesn't disable anything for any devices. Once you have your speeds entered correctly try again
  11. Thanks guys this is all really helpful!
  12. We've made a new firmware, it's in Early Access, I've given you access, see if you see the same on that firmware: https://forum.netduma.com/forum/151-netduma-r3-early-access/
  13. That's good to know thanks, at least we've found a similarity between the two of you - I think we're probably going to leave it running over the weekend with the switch connected and see if we can get a disconnect
  14. Yes that's why I'd suggest
  15. Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Use Simple instead of Custom radius Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then.
  16. Goodput just makes speedtests more reliable. Congestion Control limits your speeds to ensure that your connection can't be saturated (which causes bufferbloat). In most cases you won't need to adjust Bandwidth Allocation. There are ? icons on all panels that tell you more about the features. Start with a high value for Congestion Control, say 95% then do the test, decrease by 10%, test, decrease by 10% etc, until you get to a value that is pretty good and then try 5% either side of that value to see if it can be improved. It's important to note that Download & Upload on Congestion Control don't have to be the same value and that you may have a better experience with differing values.
  17. It's a ping based filtering method, it's in the Geo-Filter settings - click three dots top right of the page
  18. QoS can help you achieve that. What are you confused about specifically?
  19. We've just implemented some VLAN fixes for the new firmware in Early Access if you can give it a try and let us know if the issue still happens
  20. What do you mean? Bufferbloat is caused by a saturated network, the only way to prevent that is to not saturate it or use QoS, the router operating system wouldn't make a difference. If you also flashed the router to OpenWRT you likely won't be able to make it back to DumaOS.
  21. It is an issue we know about but don't worry it's not affecting your ability to prioritize or filter at all
  22. Play consistently that way for a few days just to check it's not a coincedence
  23. Thanks, we're going to plug a switch in and see if we can reproduce it!
  24. Can you provide a screenshot of your QoS and Geo-Filter pages please?
  25. Pretty good explanation above!
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