Netduma Fraser

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You already have access

Great to hear that, thanks for the update!

There isn't an option for that, it'll run as high as it is able to at the time - the ethernet cable may be faulty if it's switching, try changing it out and see if there is more consistency. There is no SSH access you'll be able to use.

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Probably best to do a factory reset in this situation, hold the reset button for 30 seconds, then wait 4 minutes before accessing the interface

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Use Steady Ping, that'll help put you in sync with the server by providing one consistent steady ping

Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works.

Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give device a PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works.

Very good advice above, keep us posted!

A game won't always need DPI updates weekly/monthly etc. Are you noticing missing servers, misclassified servers, incorrectly located servers etc?

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Hello, thanks for the laugh! So you said link 1 the file doesn't wprk - can you walk me through what happened there? So you're on the intermediate firmware that's great, next step is to download RC14 from the link https://www.dropbox.com/s/n5nk0fxkhzosvp2/XR500-V2.3.2.134-dumaos33-rc14.img?dl=0 if you're referring to when you click on the link where is says can't load this file type just click download underneath. Then try to upgrade to that firmware version, if it gives you an error then try upgrading to the RC10 firmware first. The message you got about the older firmware version is fine, you can just continue.

Okay great so it is working then! Is there a specific issue you're having with D2 we need to look at for a cloud update?

We don't give out any ETAs on specific features/updates, we'll keep making improvements

I'd suggest modem > R2 > XR1000 (AP mode) that way you get the features of the R2 with the additional more powerful WiFi of the XR

Could be the overlapping zones, delete one shape, then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then.

That's great thanks, I'm not sure if it has anything to do with it but could you disable the email logs option and also set NAT to Open in WAN Settings and see if it happens again please?

Could you grab the logs from the System Information page when it drops please? The issue is though that the IPv6/Settings pages are a Netgear implementation so our advice on it may be limited

It may show offline but does it appear on the main SmartBOOST graph when you're playing? If they're all showing on the graph then they'll be working and it's just a visual issue. If needed we can do a cloud update.

Other than what the others have mentioned, based on your Geo-Filter ping graph it looks as though you would benefit from setting Steady Ping to 15ms in the expert mode as your ping varies too much for the simple method to counteract it fully. Once you do that you should notice some improvement.