Netduma Fraser

Hello, welcome to the forum! What router firmware version are you on currently? So what is your aim, to block the internet entirely for the Quest or to use the VPN to access foreign content for example? Can you provide a screenshot of your HVPN page please?

That would be nice but very expensive, we've always tried to be reasonably priced so more people can try the software. A product that expensive, we'd have to hit the minimum order quantity and there is no guarantee we'd even be able to sell something that expensive.

What is the web browser/device you're using to access?

Double NAT only occurs when you have two routers in play and one isn't passing through all the traffic to the other so it will be something to do with the static IP/DMZ not being valid anymore for some reason, check all that in case any of it has changed

Nothing there that specifically suggests a disconnect but in LAN Settings, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 4 minutes and see if that stops the disconnects.

That's a very small log, can you provide the full log please when it happens?

No worries at all then, the team will be trying to reproduce it anyway so we should get some good information from that!

Are you able to not use it just to double check if it doesn't disconnect?

What's the exact issue now that you're still facing? You're too into features that if you don't understand them you could end up making things a lot worse. Either Either Remove both Leave auto. Long can help with transmission if the signal is weak Leave it on the default Leave it enabled for the moment - if you disable that your devices will not be able to connect to the router Enabled Have you changed anything on DHCP? It should be 255.255.255.0 by default unless you've changed something Disabled The Games Console option is a more broad option that can work for a lot of games that might not be listed. I've requested for the game to be added.

No worries! Wouldn't really be practical to make hardware of that calibre. No worries about the logs, I don't think much is showing in there currently, the good thing is the pattern has been identified so we can try to reproduce it ourselves now. Are you using a switch at all?

Do you use a switch by any chance?

Are you using a switch by any chance? That's the leading theory at the moment of why it is happening

Thanks for that, I'll pass it on, are you able to try without the switch to see if that stops it?

Added you https://forum.netduma.com/forum/151-netduma-r3-early-access/ I don't think the delay in connecting is fixed in this one, more likely the next one but give it a try.

Added https://forum.netduma.com/forum/151-netduma-r3-early-access/ Always start a topic for your issues instead of private messaging me

We just released a new firmware in Early Access, upgrade to that and see if it happens less https://forum.netduma.com/forum/151-netduma-r3-early-access/

Can you provide a screenshot of exactly what you're seeing please?

Yes do that for the moment while we test the game

Resync the cloud by clicking the icon top right of the Ping Heatmap page, do you see them then?

Yes you can do that and it should work

We posted a new version in Early Access you can try, I don't think it has a fix for it specifically and will likely be in the next one

We just put out a new firmware in Early Access yesterday, try that and see if it's better: https://forum.netduma.com/forum/151-netduma-r3-early-access/

I'll request the team test the game - it may not be possible to filter, if it is then we can add it - if you just use the PC CoD service it may work

Right click the page, then go to Inspect (Element), on the window that appears click on the Network tab. Then click the checkbox to disable cache. Then click and hold the browser refresh button, and click Empty Cache and Hard Reload. Then see if it loads correctly please.

Added. Please both do a factory reset then check after.