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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Yes that's normal for France unfortunately, we're doing what we can to make it available there but it's not as straight forward as other countries
  2. Fair enough, thanks for letting us know, more updates will be coming soon
  3. Does OBS actually produce any of its own traffic? Is it not just facilitating you uploading to Twitch etc?
  4. We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time. In the meantime best to adjust Congestion Control manually in Ping Optimizer > Advanced.
  5. Grab the VPN logs and post them here please
  6. Right click the page, then go to Inspect (Element), on the window that appears click on the Network tab. Then click the checkbox to disable cache. Then click and hold the browser refresh button, and click Empty Cache and Hard Reload. Then see if it loads correctly please.
  7. I would have thought it'd be the VPN but disable UPnP on the R3, does it work then?
  8. Okay that's interesting, thanks, I can pass it onto the team and see what they make of it
  9. It's just a simple .txt file - there are lists out there you can find and then add that will probably have the entries you're wanting already included, could save you some time.
  10. Don't worry, we'll get it sorted, if you disable IPv6 in LAN/WAN it may help it work in this instance
  11. Glad to hear you were able to get it sorted, thanks for the update!
  12. Haha well I'm glad it's working for you!
  13. I know you've tried some of these already: Split the bands, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds Use a WiFi analyzer to find the least congested channel and change to that Experiment with the widths to see what gives better results Ensure it's in an elevated position - not on a metal surface Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible Set the antennae to this position _ | | _ Firmware hasn't been released yet and may have bugs, hence why it's in Early Access
  14. The ping in the network settings is to the authentication server (the server that checks that you have a paid account etc), that ping doesn't impact your game ping at all which is what the Geo-Filter shows and which is why it is lower. Weak in what sense? In WiFi Settings: Split the bands, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds Use a WiFi analyzer to find the least congested channel and change to that Experiment with the widths to see what gives better results Ensure it's in an elevated position - not on a metal surface Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible Set the antennae to this position _ | | _
  15. Okay so internet was all working as expected then it suddenly stopped working? Was anything changed on either router? Reboot the giga, wait 2 minutes then reboot the R3, wait 4 minutes then see if you get internet
  16. You'll need to make a schedule to block the traffic, as it mentions there the allow is to allow it to bypass other block rules. As there is no block state the default state is to not do anything with the traffic - like your devices, you didn't make any rules to specifically allow them to work. So change it to block and schedule hours 4pm - 10am and it should work.
  17. I don't know how to access that model, they should have instructions or it may be on the underside of the router then just find the options I mentioned. Did you complete the Setup Wizard on the R3? You'll need to do that to get internet
  18. Thank you, you'll need to access it and put it in modem mode/bridge/passthrough mode or take the R3 WAN IP (found on the R3 WAN page or on the Giga device list) and put that in its DMZ
  19. I know you'll be using different regions but did you disable the Geo-Filter in the same way - either removing the device from the Geo-Filter or clicking on it and then disable filtering? The China one, does it work without the R3 then and a VPN being used?
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