Netduma Fraser

Not everyone has this problem, it's a support forum, you'll only see issues here and even those posting aren't all experiencing this. Try this: Quit the application/game/client completely Remove device from the Geo-Filter Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works.

The circles outside the radius before you get into the game indicate they've been connected to before the filter was applied/changed. Try this: Quit the application/game/client completely Remove device from the Geo-Filter Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works.

We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time. There isn't a save button for the sliders, you just adjust them and then leave them alone and they'll save. Did you factory reset after upgrading? If not it may be a good idea to do so as its a big jump.

The modem itself is restarting itself as in it turns itself off then comes back on? If so I think that'll be the answer, an issue to do with that not the R3, the R3 can't make the upstream modem/router reboot. If you take it out of bridge and put the R3 in its DMZ instead does it work better?

I think it's still planned for the next firmware but I don't have an ETA for it, shouldn't be too much longer

Correct, it operates at the network level so it's blocked before it tries to load and because it's at the network level it applies to all devices such as phones etc. It doesn't work on YouTube though so if you use that I'd keep the browser based Adblocker for that purpose. You shouldn't notice any significant slow downs from using it.

That's good to hear, thanks for the update!

The server outside does appear to be blocked - can you use a PC to access instead and zoom out fully on the map? Your radius is very strict so it might be forcing you outside due to that through a relay server, expand your radius to cover a couple of servers and see whether it is more consistent.

Thanks for letting us know, the team will look into it

Sorry for the delay on your topic, I saw you posted in the other one, play direct to the modem for a few days and see if you notice the same gameplay experience

That's very unfortunate but thank you for this, I will pass it on. I think we're getting very close now so hopefully won't be much longer before its all sorted.

It looks like the server there within your radius is the host. I would say it's probably not best to add every single server to the blocked list as you may block one required for online play which could contribute to your issue

You're very welcome, thanks for the kind words!

Glad to hear, don't want you to get stuck with it! Yes DumaOS 4 will be coming to the R2, I can't give you an ETA but it will be going into closed beta testing soon so progress is good.

Honestly I would say if you're having this trouble right from the start that it's very likely you've bought a faulty router and I would highly recommend returning it, I doubt you'll be able to recover it and they probably know that because they've tried and not been able to, hence the sale

Using a VPN will raise your ping so you may be hitting a ping limit and potentially they're blocking known VPN IP ranges of which Nord is a popular VPN so would be one of the first

Looking great, well done!

The fact it changes from test to test like that would indicate something outside your control, what it could be specifically I couldn't guess, send them the plots and they can see for themselves and investigate

It was late on Friday when I passed it on so I'm not sure how much he will have been able to do, I'll check in with him tomorrow.

Can you provide a screenshot of the Geo-Filter page showing what you're seeing when you're getting a game outside your radius please? What game are you playing? Were any settings changed prior to the issue happening?

If the ping isn't moving with Steady Ping on then it is stable but that ping isn't really enough to cause you lag but if it works better for you off then leave it off for the moment - some people feel they have a better experience with it on, others off.

Might be the DHCP lease, if you give your devices reserved IPs then disable DHCP does it happen again?

Does it follow any particular pattern such as off when you've died or when there is not much going on gameplay wise etc?

Okay thanks, I'll pass it onto the team to take a look at.

The modem/router from your Internet Service Provider that the R3 is connected in order to get internet. Okay so it's all working now?