Netduma Fraser

No there isn't an option for that at the moment but I think it will be coming in one of the next versions

Yes exactly

What's the issue exactly the VPN won't connect or your IP isn't changing for devices? Could you provide the config you're using and the VPN logs if they're there please

Keep experimenting with the percentages and you'll find what works best for you, as you've found the percentages don't need to be the same

Vulnerabilities in what sense? I doubt anyone would be able to access your network - especially if you haven't got the console in the DMZ

We don't do that kind of support and isn't necessary in this situation. I can't see what mode Congestion Control is set to Your percentages are very high, we usually recommend starting at 70% and experimenting from there Reset Bandwidth Allocation Remove the port rules in Traffic Prio Remove the traffic controller rule

Not a waste at all, that's what we're here for!

I'd connect via ethernet to get around the password problem and you should be able to go from there. What do you actually see when trying to access the interface? For the R2, while connected to the router via a wired Windows PC, open command prompt, type ipconfig press enter and then post a screenshot of the results here please.

Do you use VLAN or PPPoE at all?

That's good to hear so everything is connected to the router now and you have internet and it's all working?

I appreciate you would like an immediate solution but unfortunately when it comes to complex tech that is not always possible, if I knew the precise cause then we wouldn't need to go back and forth. This is what troubleshooting is, trying different things and seeing if they work until we can come to a solution. Have you added anything to the allow list on the Geo-Filter? Potentially it could be PPPoE, if you have the ISP modem/router handle it instead does it then work?

Do you have another router/device connected to the BT hub at the same time?

Yeah it does seem to show activities by default but as long as you set it the way I mentioned it will still work for devices. I will pass that on for the team to change though because you're right it's not super clear

The team are looking into some functions not working properly with the VPN so hopefully we'll get it sorted. What's your need to VPN to a server in your area, would your ping not be lower/more stable by just using the Geo-Filter in this scenario?

That's very strange so it'll just work permanently having done it from the app as long as you don't reboot?

Do you notice any pattern other than every day e.g. when using a particular device or specific internet traffic etc? How much do the speeds reduce by? Where are you testing the speeds? How are you connected to the R3? Does it happen for ALL devices?

What were your Congestion Control settings exactly? What connection problems in game?

Night and day in what sense? There is no specific way you need to setup depending on your internet speed. Do what you would normally do on the XR500, experiment with the percentages to find what works best for you. Networking has so many variables that there isn't a one size fits all answer

A new firmware will be on the way as soon as possible so feel free to stay on that one for the moment

This will be fixed for the next firmware and will also be off by default

Have you been playing direct to the modem since I mentioned it to see if you have the same? The latest update has been out for almost a month now so it's unlikely to be that otherwise lots of people would be mentioning it

We don't give out dates and never do so I can't provide one. We handed it off to NG awhile ago and have been waiting for them to approve it, we thought they released it yesterday but it may be just a security patch so we're checking

Okay keep us posted!

Yeah that's my thinking too, I think the team expected they would have released it but they've just done a security update - I'm having the team double check

Oh yeah they sure do, it's a massive thing! I don't use Brave at the moment but I used to and if definitely helped with YT ads.