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Everything posted by Netduma Fraser
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I think you'll need to factory reset the router so you can use the default credentials and go through the wizard and change the details there
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We may need to update the service, without a VPN do you see YouTube come up on SmartBOOST?
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Pubg Mobile addition to Geofilter
Netduma Fraser replied to AFGHAN's topic in New Games for the Geo-Filter
I'll chase it for you but I can't guarantee whether it'll be included in time for it but I'll do my best -
That can happen sometimes as not all servers are pingable, in that scenario check the ping in game
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What firmware version are you on currently and can you provide a screenshot of how you've added your devices to the VPN please?
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That's good to hear, thanks for the update!
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How do I go about a warranty claim?
Netduma Fraser replied to SlaughterhouseSean's topic in Netduma R2 Support
Yeah please wait until it happens again, those are fine to show -
Can you try accessing via http://192.168.1.1 or http://routerlogin.net please and see if it works? 192.168.1.13 isn't the default IP to access
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You will need to add them to your allow list, attempt the connection/send the invite and then look on the map zoomed out for an icon that is blocked. Click it, add to your allow list and that should prevent it going forward so you can connect and filter at the same time.
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Random Disconnects on R3 reboot fixes it
Netduma Fraser replied to Boldshoter30's topic in Netduma R3 Support
A network switch that provides you with more ethernet ports -
Upgrade to this: https://forum.netduma.com/topic/56107-new-r3-firmware-40236/ then do a factory reset after and see if it still happens please
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Have you changed the LAN IP to access the interface as that isn't the normal IP. What router/firmware are you using?
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I'll respond to your topic/in Early Access
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How do I go about a warranty claim?
Netduma Fraser replied to SlaughterhouseSean's topic in Netduma R2 Support
Thanks for the information, could you provide a screenshot of the Device Manager table view on the router please? -
If you're going to provide a comment like this then please explain why you feel that way so that we can make fixes/changes/improvements
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I've responded to your topic