Netduma Fraser

Added - it has been temporarily removed.

Are you able to access via a PC instead of the app/mobile web browser? Did you factory reset after installing initially? How have you done a factory reset exactly?

Please provide the logs from the System Information page when you next get the disconnect

The only difference between the standard and v2 is a CPU change, there is no functional difference between them. Assuming you bought the $166 variant on Amazon.com, if you look at the seller, it isn't Netgear, so I doubt they will be as particular about the model they're selling, they probably don't even know there is a difference. Amazon has a great return policy so the thing to do is just return it if it isn't the right one. It's no ones fault other than the seller on Amazon.

The ports on the R3 are 1Gbps so you won't ever see 1.2 through it. Where are you testing the speeds, on speedtest.net? The WiFi speeds are quite good, what do you get via ethernet? You don't need to worry about network settings like that unless you know what you're doing/doing something specific - it won't have an impact on your game quality. The only thing I would suggest at this stage is changing Congestion Control percentages to 70% for download/upload to start and see how you get on. You can also take a look at the wiki support.netduma.com for any further information you may need.

Thanks for the feedback, if you could provide some more information about your issues I'd be happy to help. Also, DumaOS 4 is in Early Access for the R2 so bugs are expected.

Where are you checking the NAT status exactly? If you disable the Geo-Filter then reboot your gaming device then check the NAT does it show open?

Please provide a screenshot of the Geo-Filter page showing what you see when this happens please.

Great to hear you got it sorted, thanks for the update/solution!

You need to select the device/game. If you're on console it applies to the whole console so you don't need to select the specific game. If you're on PC you can change the device type to a console in the Device Manager and then add it as a console and get the same benefits. So at the very least you do need to add a device and you can add up to 4.

Great to hear you solved it, thanks for the update and solution!

The firmware for the XR1000 is .chk so you're fine to upgrade. I don't think you'll have the issue in AP mode but go back to router mode, In LAN Settings, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 4 minutes and see if that stops the disconnects.

Are you able to get an Open NAT connecting directly to the modem?

Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works.

It's the exact same as the firmware currently in Early Access as far as I am aware

What issue exactly unable to connect to the game? Can you provide a screenshot of the Geo-Filter page showing what you see when this happens please?

Set up the G3100 so that it is in bridge or modem mode, you can also use the DMZ. Copy the WAN IP from the R3 (found in Settings > WAN) and enter it into the DMZ function on the ISP modem/router. Also try the latest firmware: https://forum.netduma.com/topic/58012-new-r3-firmware-dumaos-40540/

Change the IPv6 DNS manually to the ones your ISP uses, save, reboot your Huawei, wait 2 minutes, then reboot the R3 from the interface, wait 4 minutes then check again please.

Could you try changing the SSID of the WiFi and then try WPS please and see if it works?

Okay disable IPv6 in LAN/WAN, reboot the router from the interface, wait 4 minutes then try again please

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode What firmware version are you on currently?

We post in Early Access fairly regularly, public updates will be the slowest as we only want the most stable versions to be public. I've added you to Early Access: https://forum.netduma.com/forum/151-netduma-r3-early-access/

Added - it has been temporarily removed.

Yes that's correct, ahh that's great to hear, no worries at all!

Sorry to hear that, the DHCP steps I mentioned before should resolve the disconnects