Netduma Fraser

Could you provide the log when it happens please, prior to a reboot and we can take a look

Disable QoS fully from the Congestion Control menu and then see if it continues please

Do the devices that are connected via ethernet show up in the Device Manager at all, either online or offline? Are the wired devices set for automatic network connects or have you previously set static details on them

It's something we're aware of that I've passed onto the team. For now set your speeds & congestion control manually

What Geo-Filter/QoS settings did you change exactly?

Pretty certain it's the DHCP issue from the logs - In LAN Settings, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 4 minutes and see if that stops the disconnects.

Added

They all say connected so that's fine - have you disabled DHCP or made any IP reservations? Any specific rules/settings you've changed for the wired devices?

The RGB is switched off, or rather that's what it is set to which is why you can't change DGL to inactive as technically it should already be off. Switch RGB on, then switch DGL to Inactive then turn off RGB again, does that fix it?

When did the issue start occurring exactly, after an update of the game/router, changing a specific setting etc?

Next time it happens could you copy/paste the logs - double check that it's covering the time frame the issue happened, it may be the download button isn't catching it all

Glad to hear it's better, keep us posted! SmartBOOST? The features are completely independent from each other and so one doesn't affect the other, what are you seeing that makes it so it doesn't appear to be working exactly. Yes you can If you upgraded via WiFi then it would disconnect you and your device may not auto reconnect you. Do a factory reset, I'd advise doing it on this firmware anyway, see if it did actually take the update, if not try again and it should work - ideally do it from a wired PC if you didn't previously.

Will need more information to help here. What firmware version are you on? How often does it happen? Is it all devices etc etc, the more information you provide the better I can help

That all looks correct, just unplug the cables, plug then in firmly and make sure you hear the click and try again. If it doesn't work grab a screenshot of the LAN Settings page please

That's fair enough, I'm not versed in how they do the pricing etc and yeah if that's not valid anymore then it shouldn't be an active page. If it's still the case that you enable it via My Telstra on the website (which it looks to be) then it will be disabled on a factory reset and you wouldn't be able to re-enable so I'd avoid that if I were you

That's great to hear, thanks for the update!

That's great to hear, thanks for the update!

We're aware of the log spam for this, it shouldn't cause any issues, so no need to worry, we'll get it sorted

The team are aware of that and looking into it Good to hear, switch to manual instead of auto and play around with those settings, can you get better results then?

Factory reset first, it's a big change from the previous version, if it continues grab the log when it next happens please and we can take a look

That time isn't included in the logs, did you reboot before getting the logs? Get the logs immediately before rebooting You have a different issue, I've replied to your topic

That is a cool idea, the problem with that is they can have A LOT of servers clustered in one location so the list of potential servers could be huge

Disabling those features just restarts things, may not be the cause. If you could provide the logs when it happens please

Disable the Geo-Filter, then reboot the game, does it work without that error then?

How do you have Congestion Control set? As that will affect how the speeds are reported