Netduma Fraser

Thanks for your feedback, glad to hear that!

The features like ping assist are in the menu top right of the Geo-Filter page. From there: Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Use Simple instead of Custom radius Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then. This will ensure games stay within your radius. Also unblock the server you denied - when you deny a server you should wait at least 2 minutes in the lobby or reboot the gaming device so the connection is severed, otherwise you can connect to it again.

Added, it has been temporarily removed

No actually disabling the filtering option/remove the device from the Geo-Filter

I have brought this up with a colleage and will get back to you once I have some more information.

It shouldn't make a difference in theory but we are dealing with an issue that shouldn't be happening in the first place but could you change the LAN IP back to 192.168.1.1 and see if it is better please? Also you do have some devices using IPs within the DHCP range still

It could well be the DHCP lease issue yes, in which case given your unique scenario it wouldn't be very practical to assign reserved IPs to each device I'm guessing. A potential solution could be to enable DHCP on the TPs/take them out of AP mode, assign the TPs reserved IP addresses on the XR outside the DHCP range, then it if it continues disable DHCP on the XR and then see if it continues.

Turn off the PS5 Unplug the ethernet cable from the PS5 Turn on the PS5 Plug in the ethernet cable to the PS5 Check if you have the issue

Disable Adblocker on the router and see if that resolves it please, if not disable BI in Settings > Troubleshooting > Advanced, reboot from the interface, wait 4 minutes then see if it happens again please

You wouldn't change those settings unless you needed them, so you just plugged the R3 into that box on the wall and got internet right away?

Change the router IP address in LAN > Advanced, save, reboot from the interface then check if it works

Gotcha thanks, are you using PPPoE or VLAN at all?

If you unplug the ethernet prior to turning it on, then turn it on, wait for it to get to the dashboard properly then plug it in does it work without issue?

It has to be reset after, before doesn't do anything. What are the speeds you pay for/receive? Have you entered those speeds into the router? How have you setup Congestion Control when you were using it?

That accounts for 0.0037% packet loss, anything less than 1% is generally acceptable and you won't notice any impact whatsoever. Yours is way less than 1% so nothing to be concerned with.

Same questions as above

I'm not sure what you mean but unprioritized in this scenario is a good thing, you haven't dropped any packets, you don't want the number to go up

Yes it's the same

Not seeing much indicator as to why that would have happened. Are you leaving the console in an instant on/standby state?

Still looks like DHCP, could you provide a screenshot of the DHCP page please?

Thanks for trying, the team will continue to look into it

What are the timestamps for when it happens in the logs?

If you're not seeing any issues alongside this you can ignore it

There isn't any information to go off in those logs unfortunately. If you switch back does it happen again?

Disable Ping Assist, that will keep servers within your radius. Also enable strict mode and disable fast search for the same reason.