Netduma Fraser

They're different protocols, they each have their benefits https://surfshark.com/blog/wireguard-vs-openvpn You should have extra files that need to be entered, could you provide all the files you received please?

No they should both perform in the same way

It might be that you need VLAN - with it directly connected to the ONT, remove the DHCP identifiers and just use PPPoE, save that, then for the MAC address cloning part put the fritzbox MAC address (likely on a sticker on the underside of it) then save. Then for VLAN put 911 save, reboot from the interface, wait 4 minutes then see if you get internet please.

Resync the cloud on the Geo-Filter and Ping Heatmap as it is pinging correctly for me, see if it filters better then

That sounds more like it's booting you out of the game server, what's your ping in the server when it happens?

Explain it to me like I'm 5 then I'll be sure to get it

Okay great but which method do you require when connected direct to the ONT? If you have details for both do you need both?

I mean after the drop can you jump back into a game immediately? Is it just this device?

That's something you'd have to do on the device itself - the router is just reading the MAC address from the device. What would be the usecase for this? Perhaps I can suggest an alternative. How are you doing a reset exactly? It should add the default names of the devices, does it not do that?

Yes that shouldn't be a problem assuming you can force that server regularly

Is it just that device? Can you search for a game immediately for example?

It may show it as inactive but are you seeing servers on the map?

Oh so you're using a VPN? You will have trouble getting an Open NAT then and those port forwards won't open the NAT. The VPN applies to whatever the rule is that you made, it wouldn't be affected by port forwarding

You add numbers to their existing name e.g. 1 - PlayStation? Doesn't make sense to me personally but fair enough! You can't change the MAC on the router, it's a device specific identifier set by your device manufacturer. I can pass on the re-order request but I don't think it's likely to be added as it's not really needed in most cases.

I can reproduce this for the most part, thanks for the reports, this will be a DPI/Cloud issue that we can fix without a firmware update, I'll pass it on

Is it just that device being booted off ethernet? Seems strange that it's just happening when gaming, like the Geo-Filter is blocking a server

You can re-enable it and we can resolve the initial issue or you can use port forwarding to achieve an open NAT. Yes Steady Ping does increase the latency to provide a solid steady ping that does not fluctuate, therefore putting you more in sync with the server. If you don't want the additional ping you can disable it and it will go back down.

It looks like you're trying to use the DHCP identifiers and PPPoE at the same time, which one is it you specifically need for the internet? Then remove the other one, save, reboot the ONT, wait 2 minutes, reboot the R2 from the interface, wait 4 minutes and then see if you get internet please

Use this firmware and see if you have the same issue please: https://forum.netduma.com/topic/57223-new-firmware-r3-dumaos-40402-disconnections-fix/

Ahh good to hear, thanks for the update, your router likely hadn't updated the cloud yet

That shouldn't be the cause but as long as you're not getting any NAT issues that's fine. Of course, what's your question?

Added

A crash in what sense? If you enable Steady Ping it will raise your ping so if you re-enabled it that will be why.

Added

We have a new version, please try this one: https://forum.netduma.com/topic/57223-new-firmware-r3-dumaos-40402-disconnections-fix/