Stilts29 Posted January 29, 2024 Share Posted January 29, 2024 On 1/29/2024 at 7:49 PM, He4DHuNt3r_XIM said: The ONT is a Calix 801G GigaPoint v2 - Which is standard for CityFibre installs. https://support.aa.net.uk/CityFibre_ONT It doesn't have a GUI or that, it's purely a modem for FTTP R3 is the only router been used (PPPoE) Expand If it helps @Netduma Fraser this is exactly the same setup I have and R3 never manages to record true speed of approx 900 up and down. This is with the R3 speed test or a 3rd party test. Link to comment Share on other sites More sharing options...
JR_ Posted January 29, 2024 Share Posted January 29, 2024 Smartboost isn't saving any device/app settings, they all clear as soon as I leave the page Link to comment Share on other sites More sharing options...
He4DHuNt3r_XIM Posted January 29, 2024 Share Posted January 29, 2024 On 1/29/2024 at 10:41 PM, Yoda said: I have this ONT with my City Fibre install. On a 500 Up and Down connected to the R3 and get full speeds. Had a GB line before but hardly used it so went to a 500Mbs line. I just set my speeds and made sure the CC is set correctly I always keep SmartBoost on tho! Expand Could you disable Smartboost and check your speed & post your results? The issue I'm having is with Smartboost disabled, it lowers my upload speeds. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 30, 2024 Author Administrators Share Posted January 30, 2024 On 1/29/2024 at 11:17 PM, Stilts29 said: If it helps @Netduma Fraser this is exactly the same setup I have and R3 never manages to record true speed of approx 900 up and down. This is with the R3 speed test or a 3rd party test. Expand Could you try the suggestion above and see if that changes? On 1/29/2024 at 11:39 PM, JR_ said: Smartboost isn't saving any device/app settings, they all clear as soon as I leave the page Expand What settings are you making exactly and how, what device/web browser/app etc Link to comment Share on other sites More sharing options...
Aimz Posted January 30, 2024 Share Posted January 30, 2024 @Netduma Fraser if I Unplug power from wall, I noticed Steady ping goes back to enabled, congestion control goes back to default settings Link to comment Share on other sites More sharing options...
Rizzo777 Posted January 30, 2024 Share Posted January 30, 2024 Is ping optimizer working properly yet because every time I do test it comes back with 100% of my bandwidth? Link to comment Share on other sites More sharing options...
Aimz Posted January 30, 2024 Share Posted January 30, 2024 On 1/30/2024 at 12:23 AM, Rizzo777 said: Is ping optimizer working properly yet because every time I do test it comes back with 100% of my bandwidth? Expand You have to make sure it’s on “always” and not on Auto or Low Latency only. And make sure Speedtest bypass is disabled Link to comment Share on other sites More sharing options...
Megatf Posted January 30, 2024 Share Posted January 30, 2024 The steady ping thing is frustrating and really needs to be fixed to not randomly re enable itself please!!!!!! its so irritating to have it randomly on or remembering to manually disable it again every reboot. if its disabled, it should stay disabled unless I tell it to turn back on. with perfect bufferbloat all steady ping does is increase my ping with no benefit Link to comment Share on other sites More sharing options...
Sentinel82 Posted January 30, 2024 Share Posted January 30, 2024 Hi Fraser Thanks again for your help - V.4 is connected now and working fine. Have notice a slight drop on the download speed 600 whereas V.23 would get 900. Upload speed is good. apart from that my online gaming is awesome 👌 The assistance you've provided me on multiple occasions has been invaluable. Cheers Regards William Link to comment Share on other sites More sharing options...
Nj12 Posted January 30, 2024 Share Posted January 30, 2024 Man I didn’t sign up for this trial and error process, when I made the purchase I just wanted the R3 to work. Will that ever be the case? Sheesh… this whole deal is incredibly off putting. therealzome, L0rd and DanologyUK 3 Link to comment Share on other sites More sharing options...
Yoda Posted January 30, 2024 Share Posted January 30, 2024 On 1/29/2024 at 11:57 PM, He4DHuNt3r_XIM said: Could you disable Smartboost and check your speed & post your results? The issue I'm having is with Smartboost disabled, it lowers my upload speeds. Expand Not until Wednesday at the earliest, I’m away from that location. Link to comment Share on other sites More sharing options...
x12Tyler Posted January 30, 2024 Share Posted January 30, 2024 On 1/30/2024 at 1:19 AM, swippur said: You have to make sure it’s on “always” and not on Auto or Low Latency only. And make sure Speedtest bypass is disabled Expand I have did that myself and still comes back 100% each time Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 30, 2024 Author Administrators Share Posted January 30, 2024 On 1/30/2024 at 12:18 AM, swippur said: @Netduma Fraser if I Unplug power from wall, I noticed Steady ping goes back to enabled, congestion control goes back to default settings Expand That makes sense for Steady Ping at least, make your changes, reboot from the interface, this will act as a hard save. Then if you unplug again CC should retain the settings. On 1/30/2024 at 12:23 AM, Rizzo777 said: Is ping optimizer working properly yet because every time I do test it comes back with 100% of my bandwidth? Expand It's working better I'd say generally but depending on usage/time of day it may not need to throttle you. On 1/30/2024 at 5:09 AM, Sentinel82 said: Hi Fraser Thanks again for your help - V.4 is connected now and working fine. Have notice a slight drop on the download speed 600 whereas V.23 would get 900. Upload speed is good. apart from that my online gaming is awesome 👌 The assistance you've provided me on multiple occasions has been invaluable. Cheers Regards William Expand You're very welcome, are you using PPPoE? Link to comment Share on other sites More sharing options...
Shminka Posted January 30, 2024 Share Posted January 30, 2024 With 0.40 router freeze when geo-filter cloud get synced. Internet drops on every unit for couple of minutes. Any one else have same issue? Link to comment Share on other sites More sharing options...
BadBill_UK Posted January 30, 2024 Share Posted January 30, 2024 I have tried the new firmware and found it stops you watching Disney plus, Netflix and Apple TV. It loads them up to menus but when you try to watch anything it just buffers continuously and then comes up with an error. I tried turning off Smart Boost, and steady ping still same. I just installed .23 without reseting router and tried and all work again now. Link to comment Share on other sites More sharing options...
He4DHuNt3r_XIM Posted January 30, 2024 Share Posted January 30, 2024 On 1/30/2024 at 12:06 AM, Netduma Fraser said: Could you try the suggestion above and see if that changes? Expand It seems like PPPoE is the issue, here is a speedtest with a Friztbox 7530 AX handling PPPoE & R3 DHCP. Link to comment Share on other sites More sharing options...
Michu89 Posted January 30, 2024 Share Posted January 30, 2024 On 1/30/2024 at 1:26 PM, He4DHuNt3r_XIM said: It seems like PPPoE is the issue, here is a speedtest with a Friztbox 7530 AX handling PPPoE & R3 DHCP. Expand I have the same issue and waiting for update to fix it. Now i pay for 1gb and i Have 500 MB Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 30, 2024 Author Administrators Share Posted January 30, 2024 On 1/30/2024 at 11:55 AM, Shminka said: With 0.40 router freeze when geo-filter cloud get synced. Internet drops on every unit for couple of minutes. Any one else have same issue? Expand Was anything else happening on the router/network at the time when this happens? On 1/30/2024 at 1:20 PM, BadBill_UK said: I have tried the new firmware and found it stops you watching Disney plus, Netflix and Apple TV. It loads them up to menus but when you try to watch anything it just buffers continuously and then comes up with an error. I tried turning off Smart Boost, and steady ping still same. I just installed .23 without reseting router and tried and all work again now. Expand That's most likely the Adblocker causing it, if you disable it does it work then? On 1/30/2024 at 1:26 PM, He4DHuNt3r_XIM said: It seems like PPPoE is the issue, here is a speedtest with a Friztbox 7530 AX handling PPPoE & R3 DHCP. Expand Makes sense, we'll be working to boost the speeds with PPPoE where possible. Link to comment Share on other sites More sharing options...
Neorhythm Posted January 30, 2024 Share Posted January 30, 2024 This new update is working like a charm. The other things remaining would be the ping optimizer and the geo-latency. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
VanillaCokeZz Posted January 30, 2024 Share Posted January 30, 2024 Where I can download the file? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 30, 2024 Author Administrators Share Posted January 30, 2024 On 1/30/2024 at 4:23 PM, VanillaCokeZz said: Where I can download the file? Expand We've removed it for the moment while we fix some of the issues and release a new update when ready. Dean.L and iOrcus 1 1 Link to comment Share on other sites More sharing options...
Stilts29 Posted January 30, 2024 Share Posted January 30, 2024 On 1/30/2024 at 12:06 AM, Netduma Fraser said: Could you try the suggestion above and see if that changes? What settings are you making exactly and how, what device/web browser/app etc Expand @Netduma FraserI am unable to set CC to 'Always On' and the 'Speed Test Bypass' section is unavailable when I have SmartBoost disabled (see screenshot) Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 30, 2024 Author Administrators Share Posted January 30, 2024 On 1/30/2024 at 4:32 PM, Stilts29 said: @Netduma FraserI am unable to set CC to 'Always On' and the 'Speed Test Bypass' section is unavailable when I have SmartBoost disabled (see screenshot) Expand That's expected, SmartBOOST needs to be enabled for those functions to work Link to comment Share on other sites More sharing options...
He4DHuNt3r_XIM Posted January 30, 2024 Share Posted January 30, 2024 On 1/30/2024 at 4:32 PM, Stilts29 said: @Netduma FraserI am unable to set CC to 'Always On' and the 'Speed Test Bypass' section is unavailable when I have SmartBoost disabled (see screenshot) Expand You need to enable SmartBoost to configure CC to Always on. Link to comment Share on other sites More sharing options...
BadBill_UK Posted January 30, 2024 Share Posted January 30, 2024 @Netduma Fraser I didn't have Ad Blocker turned on. Link to comment Share on other sites More sharing options...
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