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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Netduma Fraser
    Yeah on Halo, I'll check in with Liam and see what settings he was using specifically
  2. Netduma Fraser
    Try disabling cross play and see if that makes a difference
  3. Netduma Fraser
    You don't necessarily need to add it as a TV and add ports, keep it as a PlayStation and it will be appeared greyed out and apply to the whole device - are you following the guide from the user in the other topic?
  4. Netduma Fraser
    Oh I see, are you using it through HybridVPN? If so how have you added your device to HybridVPN?
  5. Netduma Fraser
    Are you certain the VPN server is showing up on the Geo-Filter and it's not a game server instead?
  6. Netduma Fraser
    Eso está bien, usar Aplicar a WAN podría mejorar el rendimiento, por lo que definitivamente es algo para probar. ¡Háganos saber cómo le va!
  7. Netduma Fraser
    ¡Esos resultados son muy buenos! Bufferbloat solo se convierte en un problema cuando su conexión está saturada (se usa todo el ancho de banda) y a sus velocidades es poco probable que suceda. Sugeriría intentar forzar diferentes servidores para ver si otros juegan mejor, incluso si están un poco más lejos.
  8. Netduma Fraser
    Todavía es un problema y requiere una actualización, por el momento le recomendamos que mantenga la configuración actual para que QoS pueda funcionar para la carga
  9. Netduma Fraser
    Thank you, we'll take a look!
  10. Netduma Fraser
    What were your results when you switched to Always?
  11. Netduma Fraser
    Great, I'll pass it on so we can add it to the main whitelist
  12. Netduma Fraser
    Great thank you, did whitelisting allow it to work correctly?
  13. Netduma Fraser
    Thanks for letting us know, we'll check the remote logs and see if we can spot the issue.
  14. Netduma Fraser
    I'll check in with Liam and he should be able to get a dev to take a look on Tuesday
  15. Netduma Fraser
    Thank you for the detailed information, usually if the spikes aren't shown on the Geo-Filter but they are in game then it indicates something server side but as you're not getting it direct to the modem it would suggest otherwise. Do let us know the results of your new tests, in the meantime I've sent you a PM so please try that as well.
  16. Netduma Fraser
    Not available at the moment but will be coming soon for the R2
  17. Netduma Fraser
    To identify where the issue may lie more, can you enable the Geo-Filter and ping the server there, then when you notice the ping spike in game look at the Geo-Filter, does the ping spike there as well?
  18. Netduma Fraser
    You need to enter the speeds you expect in Bandwidth settings otherwise QoS will not be as effective, then you can set it to Always and experiment with percentages to see what brings Ping Under Load closer to the Ping Test. Is there any reason you're not using the Geo-Filter? It's a big feature to help you get the lowest ping possible. I would also revert the DNS back, altering DNS is unlikely to have any positive effect.
  19. Netduma Fraser
    It would be tomorrow now so quite possibly when you're asleep, you don't need to be around for us to do so as long as remote support is enabled prior to that. We can do that yes.
  20. Netduma Fraser
    We believe we have fixed this issue in the next firmware but for the moment set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects.
  21. Netduma Fraser
    Click reset at the bottom there
  22. Netduma Fraser
    Reset bandwidth allocation, gaming uses less than 1Mbps in most cases so 90% is unneeded, then drop 10% on CC retest, see what the ping is like, you want to get it as close to the Ping Test results as possible. So change percentage, test, change, test etc
  23. Netduma Fraser
    That's all you need to do, it's important to saturate the connection at the same time. Once you've changed the percentage wait 30 seconds to see how it has affected the ping, if it's not good enough then move on. I'd suggest trying intervals of 10 to start with.
  24. Netduma Fraser
    Ah, I remember. If you don't reply to the topic after a suggestion we don't know whether you're still having issues or not, if you reply there then we can continue troubleshooting
  25. Netduma Fraser
    It may take a few days for the spikes to settle but that's a good start! We're still improving the Benchmark results on the XR routers so I wouldn't worry too much about that currently and go on feel or use PingPlotter, saturate your connection with downloads/streams etc and experiment with CC % to see what brings the ping down as much as possible.
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