Netduma Fraser

Are you seeing anything on the Geo-Filter Map whether it's enabled or not blocked at that time? Could you provide the log from the System Information page and provide the time the disconnect happened as accurately as possible so we can match it to the log?

I'll check with the team and see if this is something they've seen and what might be causing it, otherwise we can ask Netgear ourselves and see what is happening.

Are you able to access this website and perform a test? https://speed.measurementlab.net/#/ Was it working previously? If so might be a temporary issue with the API or a port issue preventing it happening

I've just approved you, you can access now: https://forum.netduma.com/forum/144-netduma-r2-early-access/

Eso es algo difícil de resolver, ya que es puramente subjetivo y no hay datos que podamos analizar, ya que su ping es bueno. Podría intentar acelerar su velocidad con el control de congestión, que algunas personas dicen que funciona.

Ese es un buen ping, puede beneficiarte buscar juegos con un ping ligeramente más alto y ver si juegan mejor

Go to Settings -> Setup -> Internet Setup and enter the details there, if you're not sure what is needed you may need to contact the ISP

Yeah I don't really buy that, the modem isn't connecting to the router, the router connects through the modem, if you set a static WAN on the XR then in theory that should prevent it happening. Otherwise try setting the XR MAC address to the modem MAC address.

Thanks, I'll check in with the team on Monday for this

Try 192.168.1.1/adv_index.htm instead then get to the logs from there if you can - it's basically Netgear settings without DumaOS

Reboot the hub, wait 2 minutes then reboot the R2 from the interface, wait 2 minutes then try. If that doesn't work put the hub in router mode again, reboot the R2, do you get a connection then?

¿Cuál es el ping del juego que muestra el Geo-Filter y qué dice el ping del juego?

Hey, welcome to the forum! Have you completed the Setup Wizard? You will need to do that before you're able to get internet.

Clear your browser cache/cookies then attempt access again please

Hemos estado trabajando en algo que mejorará esto, pero no está disponible en los enrutadores XR en este momento. ¿Estás notando algún problema junto con esto?

Try it with DHCP completely enabled and see if that resolves it for you in the meantime

Quale router stai usando? Stai solo giocando o stai trasmettendo in streaming?

Let us know if it happens again, if it does do what Liam suggested and cover a few more servers and see if you can get those lower pings still

Are you using routerlogin.net to access the interface? If so that will account for some of it, accessing via the LAN IP 192.168.1.1 instead should reduce it, other than that it's telemetry and possibly some cloud updates, it does also use Netgear to keep the time accurate as well. Other than that I would have to check, it's very unlikely to be using much traffic at all.

Yes it should still prioritize even when using HybridVPN.

As long as the server is showing on the map for the duration of the game then Auto Ping will continue to ping it until you're disconnected. Alright keep us posted!

Yes that's exactly how you do it, nothing else needed. Yes you will, any devices connected to the XR in AP mode will get their IPs from the R2 and so will appear on the R2 to add to the Geo-Filter, TP etc so full functionality.

Double check the IP address on the PC itself, does it match with the PC device on the Device Manager?

We're working on DPI at the moment to make that more accurate, we've done that on the R2 and it's worked really well. We have a few things to resolve on that side but then once that is done we can look at doing that for the XR routers as well which will improve what you see on Network Monitor and the functioning on TP. I'm assuming by not working that it's not showing that it's prioritizing anything at all? Have you recently changed the way the console is connected e.g. from WiFi to ethernet or vice versa? Does the Xbox have a different device type than it should on the Device Manager?

Is this with or without QoS being fully disabled? Is it a pure modem the R2 is connected to? For WiFi: Disable Mirror Mode, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds Use a WiFi analyzer to find the least congested channel and change to that Experiment with the widths to see what gives better results Ensure it's in an elevated position - not on a metal surface Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible Set the antennae to this position _ | | _