Netduma Fraser

It's most likely mislocated, could you provide the ID of the server so we can check it?

¿Por qué no se puede restablecer la configuración de fábrica desde la interfaz? No se ha optimizado para la vista móvil en esa versión y es posible que un bloqueador de anuncios esté causando el error.

No there isn't a beta available for the XR1000 currently

Restablecimiento de fábrica a través de la interfaz en lugar del botón en caso de que el botón no funcione. Hagamos que funcione primero, imposible de decir hasta que podamos ver lo que está sucediendo.

I'll get you added today!

Baje el firmware, una vez completado, vuelva a actualizar a la última y vea si eso lo resuelve, por favor

¿Cuándo comenzó el problema, después de cambiar el firmware, la configuración, reiniciar, etc.?

I've chased the team and will get back to you tomorrow on this.

¿Podría volver a cambiar el idioma de la interfaz a inglés, luego reiniciar el enrutador y ver si funciona después de eso, por favor?

By switch are you referring to the ethernet ports? If so that's fine but it should be connected to the R2 blue/internet port not the yellow/LAN ports for the R2 to work correctly, once done if you don't have internet give the ISP router a reboot, then reboot the R2, wait 2 minutes then access and test.

Just to clarify, is your setup now ISP router (VLAN/PPPoE) > Switch > R2?

Una vez que lo hayas mantenido presionado durante 30 segundos, espera 2 minutos antes de intentar acceder y luego mira si funciona. No es necesario reiniciar antes de hacer una actualización

Okay brilliant but you should still have the R2 blue port connected to the ISP router LAN port so the R2 runs properly

I've approved you, you can access it here: https://forum.netduma.com/forum/144-netduma-r2-early-access/

Try this and see if it works:

Could you sign up for Early Access? Once approved try the firmware there, it should be more stable for you: https://forum.netduma.com/topic/39415-introducing-early-access/

The R2 would still be in router mode, you don't need to do anything on the R2, just remove the PPPoE/VLAN details on it and put them on the ISP router instead. If that works then great and we can give you steps to prevent a double NAT situation.

Debe mantenerlo presionado durante 30 segundos y luego soltarlo; de lo contrario, probablemente solo se reiniciará

No but you've been given access and can find it here: https://forum.netduma.com/forum/144-netduma-r2-early-access/ Ahh that makes sense, well the firmware there still has a lot of fixes and improvements over your current version so still worth a try to see if you have a better experience.

I responded in your other topic

Yes that's correct, whichever is easiest really!

Netgear cargó por error la versión de firmware y la eliminó cuando se dieron cuenta de su error. Puede actualizar a través de TFTP, sí, pero no es obligatorio; puede hacerlo a través de la interfaz en Configuración> Administración> Actualización de firmware

It's not an issue that is easily replicated, also due to the nature of the issue we can't glean any information from the router itself about why it happened, the more updates we do though the more stable it becomes.

Thanks for the logs, go to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, wait 2 minutes before accessing and see if it works then please.

The servers should be allowed so you shouldn't have to do anything in that regard but you may need to add your friends still. An option like that wouldn't really work, it's still dependent on the cloud and they change/update those servers.