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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Did your gaming 100% not resolve it this time? Are there any settings or physical changes you've made to the setup prior to the issue occurring?
  2. Posiblemente, pero no es algo que puedan probar hasta la próxima semana.
  3. Eso es muy extraño, no he visto ese problema antes, ¿podría borrar el caché/cookies del navegador, actualizar la página y ver si aparecen?
  4. Es algo que los desarrolladores deberán analizar, desafortunadamente.
  5. El bloqueador de anuncios debería funcionar en la última versión, ya que implementamos correcciones, por lo que ahora deberíamos hacer un restablecimiento de fábrica desde la interfaz; sin embargo, es posible que debamos revisar la adición de una lista.
  6. Sí, absolutamente puede volver a una versión que funcionó para usted, no hay nada de malo en hacerlo
  7. Es probable que ahora se encuentre en un estado extraño, por lo que se recomienda un restablecimiento de fábrica, luego se recomienda usar la lista abreviada y luego, con suerte, debería funcionar
  8. La lista puede ser demasiado grande para el R1, ¿podría probar una lista más pequeña de otro lugar y ver si funciona?
  9. ¿Qué versión de firmware tienes actualmente?
  10. No cree un archivo e ingrese la URL, vaya al enlace, haga clic derecho en la página, guarde como, guarde el archivo que aparece y luego cargue ese archivo en Adblocker.
  11. Este por ejemplo, uno que proporcionaste: http://easylist.to/easylist/easyprivacy.txt
  12. Vaya al enlace que proporcionó, haga clic derecho en la página, guarde como luego cargue ese archivo y vea si funciona
  13. ¿Pudiste agregar las listas? ¿Cómo reiniciaste? Detenga el Adblocker, luego vuelva a iniciarlo y vea si funciona
  14. UK server on CoD is pretty common in most cases - it does sometimes appear a bit closer to France
  15. Possible it's coming online during more busy periods and going offline during quieter periods
  16. In that case that is because you're using the VPN as to why you're getting slower speeds on the test and you're experiencing lag causing the voice chat not to work correctly. Also you haven't setup QoS at all which I would recommend you do - start by setting your Bandwidth Speeds in the Congestion Control menu, then lower Download/Upload percentages to 70% at least. In terms of Traffic Prioritization you don't need to add devices that are doing normal web browsing, the console will be prioritized automatically by DumaOS Classified Games.
  17. Is that on speedtest.net or Connection Benchmark? Can you provide a screenshot of your QoS page please?
  18. Okay that's all good then so the spikes seem to just be to Google. Now I'd suggest saturating your connection with downloads/streams and see what Congestion Control percentages keep the ping as low as possible on PingPlotter.
  19. You can ignore the hops really as the bottom graph is the most important part, can you do a 10minute plot please as a few minutes won't necessarily show issues if there are any
  20. Can you expand on what you mean by that exactly?
  21. I usually recommend against rebooting by unplugging if you have access but it won't have caused an issue. That is the correct version. There is no specific confirmation once you connect back that it has rebooted, although you can look in the logs and it would start a few minutes after you rebooted it.
  22. Benchmark uses the Google servers for the ping tests so firstly I'd run a PingPlotter to a different site such as a local news site and see if that big spike happens there as well or if its just to Google. If it's just to Google then you could ignore it and use the new site to test for the best QoS settings. Follow this guide while saturating the connection with downloads, streams etc and see what percentage lowers PingPlotter the most. http://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping
  23. Reboot the modem, wait 2 minutes, then reboot the R2, wait 2 minutes and you should get a connection
  24. Did you wait a few minutes after the reset before trying to access?
  25. Now that it is all upgraded I would suggest you do the factory reset from the interface, a lot has changed between versions and it prevents old low level code causing issues. Ideally if you could get her phone to connect to the R2 that would make the QoS more effective - you could disable the WiFi on the ISP router to prevent devices auto connecting to it.
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