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Netduma Fraser

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Everything posted by Netduma Fraser

  1. That sounds like congestion on your ISP network then or the game is trying to force you to further away servers as closer ones are overloaded. Can you provide a screenshot of your Geo-Filter page please?
  2. You should choose the specific app that you want to prioritize such as Neflix etc. Yes you can set it up as a permanent priority in Traffic Prioritization, both can be prioritized.
  3. It is coming, being tested currently, you cannot install the 500 version on the 450.
  4. Thanks for letting us know, if you click to go back to the dashboard does it do so/take you back to login successfully or do you have to restart the app? Good advice above, are you able to access using the DumaOS app at all?
  5. Elder Scrolls Online? If you can follow the guide to get some captures for it we can do that quite easily.
  6. Do keep us posted on your findings and congrats on the move!
  7. That's really good to know, the more barriers to actually playing the more variables in play so sounds like we'll need to test that specifically, I'll pass it on.
  8. If you've not rebooted from the interface since setting up and then pull the power that will happen so next time when you've set it up give it a reboot from the interface and wait a few minutes before accessing. That will act as a hard save so if/when you next unplug it settings should be saved.
  9. Exactamente, no hay nada que haya configurado que deba causarlo y no hay nada específico que sepamos que pueda impedir que funcione. Es por eso que, como fuente alternativa de información, puede ser una buena idea ponerse en contacto con ellos; puede ser algo que hayan visto antes y que tengan una solución fácil.
  10. No, check the Early Access forum for the latest: https://forum.netduma.com/forum/144-netduma-r2-early-access/
  11. Si el Geo-Filter o Adblocker no lo está causando, no hay nada específico en el enrutador que impida que pueda conectarse. Pueden tener algunas ideas sobre configuraciones oscuras que podrían causarlo, por ejemplo.
  12. If you disable QoS completely from the Congestion Control panel menu ≡ what speeds do you get then? Are ALL devices connected to the XR or are some connected to your ISP modem/router?
  13. I think it would be worth chatting with a PS5 expert here to see if there are specific PS settings you could change https://www.playstation.com/en-gb/support/contact-us/ps-expert/
  14. Okay thank you, I'll make a ticket so we can look into it.
  15. Where are you testing the speeds exactly? Have you input your expected speeds into Bandwidth settings.
  16. I believe it's in the testing phase at the moment so I think the 1000 will release first then the 450
  17. Could you provide some more information about what you have tried?
  18. As above if you can grab some captures for us that will allow us to add it more easily as we don't generally test mobile games too often
  19. It's this: "Otherwise, it's likely because you deleted the device that was added to the Geo-Filter previously from the Device Manager, reconnect the device in the same way and give it the same name/device type and that should eliminate the error." but for a device you had added to Traffic Prio that you would have deleted from the Device Manager, re-add it in the above way and it should work.
  20. That's very good to know, I'll make a ticket so we can track down the source of the problem.
  21. Glad to hear you managed to solve it, do let us know if it happens again!
  22. If you specifically prioritize it does it work? If not if you have no priorities/favorites does it work?
  23. I'll check with Alex, see what he is doing. I think it might be something we're better equipped to deal with in DumaOS 4.0.
  24. It's a very unique issue I've not come across before, I'll speak to the team and see if they have any ideas.
  25. Get it working again and before you reboot it (you shouldn't need to reboot too often) disable it and we'll look into the issue
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