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Posts
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Everything posted by Netduma Fraser
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Could you just provide a screenshot of the Geo-Filter and QoS page please? Just so I can double check they're disabled as nothing else should have the capability of blocking it. Have you made any Traffic Controller rules or done port forwarding etc?
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Did anything change between the last time you posted and now? Change any settings etc?
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Updates on eFootball 2024
Netduma Fraser replied to euphidra's topic in NETGEAR Nighthawk Support (XR range)
I would recommend factory resetting after the upgrade has successfully gone through, I generally recommend to factory reset after an update have been completed. Make sure you check the update has finished by waiting a few minutes after uploading then accessing the interface, then you can factory reset. -
Interesting, if you get the IP of your PC from the Device Manager then put that in the DMZ in settings, can you then launch the game successfully? Once you've checked take it out of the DMZ as it is a security risk.
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Direct to the modem does it still happen?
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Thanks, keep us posted - make sure it's working before hand of course before you shut it down fully. I'm sure he won't be commenting again, you did manage to report him so that's all done.
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Okay when you're done playing could you shut down the console fully so it's not in a standby mode then when you turn it on next time see if it works as expected then please. Also @Fuzy is trying to help, his native language is French but he is still trying to help, he's also a moderator so please keep it respectful.
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Are you literally leaving the Geo-Filter settings alone when coming off the game? Are you leaving the console in an instant on/standby mode by any chance?
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Based on your Ping Heatmap it's going to be very hard to secure servers under 50ms using Ping Assist. As you know where the servers are that give you the lowest ping, instead of using the radius which may cover other servers a little higher, use the polygon mode then draw around the servers you want. That will then block all other servers outside the servers you want to connect to. Ping Assist is more of an assist, it is not a hard limit and you can get servers higher than that value when using it - it will not be a consistent way to get servers according to your requirements. Italian and Spanish servers are also notoriously hard to force as they don't always seem to be online - you may have better luck with those ones specifically during different times of the day.
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You can use the radius and move your location so you can force those servers in Europe, there are quite a few around if you take a look in Ping Heatmap, that way you can then disable Ping Assist which I don't think is helping you at all, especially if it's enabled before the game is booted up. Disable Ping Assist, move your location to more central Europe, open the radius to 1000-2000km. Do the process I mentioned again then search for a game. Also if extra screenshots are needed use this guide, then I can see the whole page: https://support.netduma.com/en/support/solutions/articles/16000022394-how-do-i-take-a-screenshot-
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PS5 suddenly does not have internet access anymore
Netduma Fraser replied to sYlnce's topic in Netduma R2 Support
Yeah give that a go. You may need to reboot the Asus, wait 2 minutes then reboot the R2, wait 4 minutes to get internet -
PS5 suddenly does not have internet access anymore
Netduma Fraser replied to sYlnce's topic in Netduma R2 Support
Are you experiencing this on the Early Access firmware? -
NEW XR500 BETA FIRMWARE: 3.3.535
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
Give the router a reboot from the interface, wait 2 minutes then try again please -
NEW XR500 BETA FIRMWARE: 3.3.535
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
What is the error you're getting exactly? -
Your ping to Google servers don't matter though, it matters where the game servers are located in relation to you, what ping do you get in game/on the Geo-Filter?
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Direct to the modem does it still happen? After a factory reset what settings have you changed exactly?
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Can you provide a screenshot of your VPN page please? Do all devices disconnect?
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which router to buy? with geofilter (UK)
Netduma Fraser replied to tedrodgers's topic in Community Discussion
Not all the routers have the same version of DumaOS but all have the Geo-Filter. Yes it's the cheapest it's ever been currently, and you get our 1 year warranty and continued support from us. No new routers outside the XR range have DumaOS. -
Duma OS makes it to EE(BT) router
Netduma Fraser replied to RedBull2k's topic in News & Announcements
It would work for ethernet devices as well -
Double check again but if not disable QoS fully from the Congestion Control menu and then try again please
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If you connect to your ISP modem/router do you get the same issue?
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Is this MW2 or Warzone?
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It's in Setup > Router Mode
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The IDs are a lot longer than that
