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Everything posted by Netduma Fraser
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ANNOUNCEMENT: Introducing the Netduma R3
Netduma Fraser replied to Netduma Lew's topic in News & Announcements
I've put a note on the order for you to ship with an EU power adapter -
Okay gotcha, not sure what that means for the beta aspect, but I've let the team know. Thanks for the bug report as well, are you able to game properly without lag while running Ping Optimiser?
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Geo-Filter not picking up the Australian server?
Netduma Fraser replied to adro's topic in Call of Duty Support
When you get that message, zoom out on the map, are you seeing anything blocked at all? -
ANNOUNCEMENT: Introducing the Netduma R3
Netduma Fraser replied to Netduma Lew's topic in News & Announcements
No hard date yet, it depends when stock arrives -
Don't think there is much else that could be affecting it, make Traffic Controller rules for the NAS/affected devices and allow ALL traffic, does that allow them to work then?
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Parece que está intentando conectarse mediante HTTPS, lo que podría causar el problema. Utilice http://192.168.77.1 ¿Funciona?
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NEW XR700 BETA FIRMWARE: 3.3.363
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
Jodafi posted a solution above, to my knowledge it's the only fix that exists -
Sì, stiamo lavorando duramente per garantire che non siano ancora presenti problemi legacy come questo su R3/DumaOS 4
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Do you actually already have it? As I thought we were going to be getting EE to give it to you for testing?
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XR500 message d'erreur suite à mise a jour
Netduma Fraser replied to Matvent's topic in NETGEAR Nighthawk Support (XR range)
Le firmware représente un changement assez important par rapport au précédent, je suggère donc de procéder à une réinitialisation d'usine pour éliminer tous les restes de la version précédente causant des problèmes. -
As above, the Geo-Filter isn't a VPN it won't change the location but it will allow you to get games within the radius you set, keep in mind the further away you try to force servers the harder it will be to get them, it's not a guarantee.
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Connection Benchmark extremely slow
Netduma Fraser replied to KaiszerSozae's topic in Netduma R2 Support
Just to let you know, we did find the cause, we hardcoded a measurementlabs backup server to be used in case the original server isn't available for whatever reason but they've now taken that backup server down so if the router has to use the backup it won't work as the server is no longer available so it will require a firmware update. The feature will still work as long as it can contact the original server.- 6 replies
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- connection benchmark
- r2 router
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ANNOUNCEMENT: Introducing the Netduma R3
Netduma Fraser replied to Netduma Lew's topic in News & Announcements
PM me the email you used to purchase - I can't find an order with the email used for your forum account. Same email as your forum account, I've DMd you the screenshot -
Disable the DPI as well in that same menu, if that doesn't help disable the protection options in WAN Settings, they sometimes caused packets to be dropped, does that work?
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XR500 - Hybrid VPN Rapp Error
Netduma Fraser replied to TheSkyscraper's topic in NETGEAR Nighthawk Support (XR range)
Potentially but I doubt it to be honest, I think it would have to be a reset. Generally at the time of posting any major bugs we have found have been dealt with, otherwise if there is anything major we know of then we will mention it. People generally expect some bugs when trying beta firmware and that you might need to reset more often and that's where the feedback is really helpful so we can fix things like this. You could do the backup option in settings and then restore it after the reset but as it's the Netgear backup it may not save every part of DumaOS and there is a chance it could re-introduce the issue. -
Connection Benchmark extremely slow
Netduma Fraser replied to KaiszerSozae's topic in Netduma R2 Support
Okay that's good, I think it's an issue on our side but not specifically a firmware issue, I'll pass it on and see what we can do.- 6 replies
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- connection benchmark
- r2 router
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You can switch to another range if you wish to. I think it's most likely QoS interfering, if you disable it fully from the Congestion Control menu does it all work as expected then?
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NEW XR500 BETA FIRMWARE: 3.3.535
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
I replied to your topic but yes you will need to factory reset unfortunately, it will get fixed -
XR500 - Hybrid VPN Rapp Error
Netduma Fraser replied to TheSkyscraper's topic in NETGEAR Nighthawk Support (XR range)
I think you probably rebooted the router with the VPN enabled is that right? If so that is a bug where it can happen, if you want to regain access to the VPN you would have to factory reset unfortunately. -
R2 Firmware update not applying
Netduma Fraser replied to way2fast900rr's topic in Netduma R2 Support
What is the model of the Google router/modem? Better to continue here rather than DMs. Is it a pure modem i.e. no WiFi? -
ANNOUNCEMENT: Introducing the Netduma R3
Netduma Fraser replied to Netduma Lew's topic in News & Announcements
That was a XR series bug to related to the Netgear developed settings so isn't applicable here. I've not encountered anything like that so far -
ANNOUNCEMENT: Introducing the Netduma R3
Netduma Fraser replied to Netduma Lew's topic in News & Announcements
I have sent this in a direct message to you on the forum. You're welcome! -
It was removed due to an issue but will make it back in the next version. Nothing specifically you need to do QoS related for the PS, DumaOS Classified Games is enabled by default and will prioritize any games you're playing on the console. Make sure you're using Congestion Control either Always or Auto Enable with a value less than 100% (we usually suggest 70% as a starting point) and you're good to go.
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If you make a new topic for your issue I'm sure we can get it resolved
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ANNOUNCEMENT: Introducing the Netduma R3
Netduma Fraser replied to Netduma Lew's topic in News & Announcements
I can send you a screenshot from the order as it appears on the backend for us if you would like it for your records?
