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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Great! There aren't any specific settings for the routerlogin.net aspect and shouldn't be a difference between browsers, does your opera browser have an Adblocker enabled? If so that could be blocking it.
  2. Please do, would be interested to hear about your experience! I'll put it forth as an idea and so may get implemented at some point but as you say it is an edge case so wouldn't be for awhile if it was picked up.
  3. Hey, welcome to the forum! Clear your browser cache/cookies then reload the page and it should work, also what firmware version are you on?
  4. In theory no it shouldn't cause any issues, the router is still handing out a LAN IP address so is able to identify it and therefore apply Geo-Filtering - I don't think we've had anyone do that though so there may be issues we're not aware of but I wouldn't have thought so
  5. Nothing was in the logs unfortunately that pointed at the issue so will require more investigation
  6. The auto update is a Netgear feature so only they can push that through, not sure why they haven't done it. The link above is the legitimate firmware and it's perfectly safe to update that way. With each update it gets more stable but there aren't any specific changes from us in that one but I would suggest upgrading followed by a factory reset for the cleanest install possible and it should work.
  7. This option above the button: Are you using it the HybridVPN?
  8. Hello, welcome to the forum! I've double checked with the team, the only way we could see this working is if you use the "Use Upstream DNS' option, otherwise there are just not any other options for DNS available
  9. Close the interface tab, unplug the router from power for 10 minutes, plug in, then wait 4 minutes then attempt access, does it load correctly then?
  10. Go to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, close the interface, wait 4 minutes before accessing and see if it works then please.
  11. Yes you can, should just be plug and play - you may need to reboot that modem then the R2 after a few minutes if you run into trouble. Otherwise update the bandwidth speeds and you're good to go.
  12. Could we get your email please? Then we can keep you updated over email.
  13. Could we get your email please? Then we can keep you updated over email.
  14. I would put the speeds you're actually receiving from the modem
  15. You have to look online at their respective websites or some people may have worked it out but there is no specific way to find out using the router
  16. Some of those programs may be listed but otherwise no unless you know the specific ports they're using
  17. It looks like you may have HybridVPN active - do you have the option to block internet if this disconnects enabled?
  18. In LAN Settings, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects. If not disable DHCP entirely then see if it stops please.
  19. Factory reset using the button in the back as it is a big jump, wait 4 minutes then access and you should be able to complete it.
  20. Great thanks, will pass that on. No that's normal, shouldn't be causing a problem.
  21. We should be able to get that sorted, if you get the log from when you attempt access to these services it may have some extra info we can use to resolve it.
  22. I'd suggest upgrading to the beta, it should be more stable for you: https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/
  23. Remove then save and it should be removed
  24. We can take a look at that, it's unlikely to be a widespread QoS issue though otherwise we'd have heard about it by now
  25. If you disable DHCP entirely does that resolve it at all? If it's a DHCP issue that would be something for Netgear to resolve and my hopes would not be high for a hotfix to be honest.
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