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Netduma Fraser

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Everything posted by Netduma Fraser

  1. I have sent you a private message with the solution
  2. Thank you for the detailed report on what you did with the WiFi, it is invaluable feedback that I've passed directly onto the team to take a look at. They may be in touch to have you try certain things or to gather more information.
  3. Desactiva el Auto Ping, ¿puedes hacer ping manualmente al servidor? ¿Podrías proporcionar el ID del servidor de autenticación si es posible a través del ping manual? Intenta lo siguiente: Cierra completamente la aplicación/juego/cliente. Elimina el dispositivo del Geo-Filter. En el Administrador de dispositivos (si estás en PC), indica el tipo de dispositivo de PlayStation. Sincroniza desde el menú del Geo-Filter Map. Vuelve a agregar el dispositivo al Geo-Filter con la opción manual. Configura el Geo-Filter según tus preferencias. Espera 2 minutos. Inicia la aplicación/juego/cliente. Luego verifica si funciona.
  4. That's bizarre, could you provide a screenshot of your Geo-Filter page please?
  5. Ah brilliant to hear that, well done on getting it sorted. We're working on any issues that have been reported thus far and hope to have a big update by the end of the week. We're able to get updates out way faster on DumaOS 4 so should just get better and better!
  6. That's brilliant to hear, thank you for the update!
  7. Déjanos saber cómo te va, estamos investigando este problema y esperamos tener una solución para el fin de la semana. Estamos considerando agregar traducción, pero podría tomar algo de tiempo.
  8. As above you can have a console in the DMZ as it is less of a risk than a PC. Do you have an Open NAT without using the DMZ? Not necessarily but it might cause that. We are looking into them not working reliably 100% of the time, if you reboot do they work better?
  9. When you click on it it should show you details about the update and what is included
  10. Ahh no worries, well done for getting it sorted. Not a waste at all, that's what I'm here for, thanks!
  11. When it fails, click the option to change WAN settings then you can skip, skip through the rest of the wizard. If you reboot the modem, wait 2 minutes, then reboot the R3 it may work then
  12. You don't need to disable IPv6
  13. Disable the Geo-Filter then reboot the game, does it appear open after that? Are you playing over WiFi or ethernet?
  14. Are you using Ping Assist at all? Did you make changes to the Geo-Filter while the console/game was already on? If so reboot the console then check, does it work then?
  15. Have you completed the Setup Wizard or are you still in the wizard? Do you require PPPoE, VLAN or anything like that for internet?
  16. Yes there is an update available with some fixes, click it and you can upgrade from the interface. You don't need to disable IPv6. Reboot the router and you should be able to upgrade after that
  17. È compito tuo sperimentare, entrambi daranno buoni risultati. Le opzioni che hai menzionato di seguito sono se desideri regolare manualmente il Controllo della congestione, mentre il test dell'ottimizzazione del ping lo farebbe automaticamente
  18. Claro, entonces conecta el ONT al XR1000 (manejando PPPoE/VLAN), luego conecta el R3. Coloca la dirección IP WAN del R3, encontrada en Configuración > WAN, en la opción DMZ del XR1000 y eso funcionará bien.
  19. Yeah that version won't have fixed it. However, I do have a firmware I can give you, it fixes a Fortnite issue but it's possible it would also fix issues with connectivity on other devices. I'll send it via PM if you want to try it.
  20. There may be times you can't ping a server but overall we're looking into it as it's happening more than expected
  21. No those LEDs can't be changed but as above it's been requested to be able to turn them off and we'll be looking into that after any major bugs are fixed
  22. I believe I've replied to you with the invoice now
  23. We're looking into it currently, it's more complex than expected but we'll get there!
  24. Yes please try to re-enable and see if it works with nothing added, if it works then slowly add priorities until you find what may be causing the issue
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