Netduma Fraser

It is outdated but the advice there is still something I would recommend today

Où vérifies-tu le ping ? Si votre ping augmente au lieu de rester le même ou de diminuer, c'est qu'il n'a pas été configuré correctement. Pouvez-vous fournir une capture d'écran des pages QoS et Geo-Filter ainsi qu'un test de référence de connexion terminé, s'il vous plaît ?

Port Forwarding isn't going to work as you expect when using a VPN. Using a VPN also is likely to increase your ping. Could you provide a screenshot of your QoS page and Geo-Filter page please?

The LAN port on the hub the XR500 is connected to doesn't matter so that's fine. It would be better to disable the WiFi on the hub so ALL devices are connected to the XR. You can use 192.168.1.1 or routerlogin.net to access, if your hub IP is 192.168.1.1 then the XR will use the 10.0.0.1 IP instead

Added!

Yes they have

Yes they have

It shouldn't be much longer for the next firmware but that will likely be a beta build distributed directly from us, in which case you would need to do a manual update

Is that via ethernet on the R2 or just on WiFi? Disable Mirror Mode, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds Use a WiFi analyzer to find the least congested channel and change to that Experiment with the widths to see what gives better results Ensure it's in an elevated position - not on a metal surface Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible Set the antennae to this position _ | | _

Grâce au R2, quelles vitesses obtenez-vous sur speedtest.net ?

I haven't heard of an iPad specific issue, what iPad model/year do you have and what iOS version is it running?

Le test de vitesse utilise des serveurs différents de speedtest.net par exemple et selon leur position par rapport à vous, vous pouvez avoir des résultats inférieurs. Cela ne signifie pas que le routeur vous restreint, tant que vous obtenez vos vitesses sur speedtest.net, vous pouvez l'ignorer.

Okay no worries, I'll get the team to have a look, it may be the case that there isn't one there at the moment but we can certainly check

Great! There aren't any specific settings for the routerlogin.net aspect and shouldn't be a difference between browsers, does your opera browser have an Adblocker enabled? If so that could be blocking it.

Please do, would be interested to hear about your experience! I'll put it forth as an idea and so may get implemented at some point but as you say it is an edge case so wouldn't be for awhile if it was picked up.

Hey, welcome to the forum! Clear your browser cache/cookies then reload the page and it should work, also what firmware version are you on?

In theory no it shouldn't cause any issues, the router is still handing out a LAN IP address so is able to identify it and therefore apply Geo-Filtering - I don't think we've had anyone do that though so there may be issues we're not aware of but I wouldn't have thought so

Nothing was in the logs unfortunately that pointed at the issue so will require more investigation

The auto update is a Netgear feature so only they can push that through, not sure why they haven't done it. The link above is the legitimate firmware and it's perfectly safe to update that way. With each update it gets more stable but there aren't any specific changes from us in that one but I would suggest upgrading followed by a factory reset for the cleanest install possible and it should work.

This option above the button: Are you using it the HybridVPN?

Hello, welcome to the forum! I've double checked with the team, the only way we could see this working is if you use the "Use Upstream DNS' option, otherwise there are just not any other options for DNS available

Close the interface tab, unplug the router from power for 10 minutes, plug in, then wait 4 minutes then attempt access, does it load correctly then?

Go to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, close the interface, wait 4 minutes before accessing and see if it works then please.

Yes you can, should just be plug and play - you may need to reboot that modem then the R2 after a few minutes if you run into trouble. Otherwise update the bandwidth speeds and you're good to go.

Could we get your email please? Then we can keep you updated over email.