Netduma Fraser

Your Ping Under Load graph would indicate that QoS needs to be fine tuned some more. It's best to start with a high value for Congestion Control (set to Always), say 95% then do a test, decrease by 10%, test, decrease by 10% etc, until you get to a value that is pretty good and then try 5% either side of that value to see if it can be improved. It's important to note that Download & Upload on Congestion Control don't have to be the same value and that you may have a better experience with differing values. The goal is to get the Ping Under Load graph to look as much like the Ping Test graph as possible.

SBMM isn't something we support getting around so we wouldn't make any features specifically for that purpose. For forcing servers better see if this works: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client

Hello, welcome to the forum! Could you provide a screenshot of your Geo-Filter page please? Does the game have region selection on consoles?

As above, it's not currently a feature available on the XR1000 though it should come in the next update

Congestion Control at 70% is a starting point and may not work for everyone so would be worth experimenting with the values to see if you find ones that work better for you. I'd suggest setting Ping Assist to 0 also. What is your average ping on the Geo-Filter and in game?

Exactly as above, we also don't have any specific recommendations for a VPN

Are you able to access the interface via a wired PC? Reboot the modem, wait 2 minutes, then reboot the R2, wait 4 minutes then see if you get internet

It is quite old, a firmware from quite near launch, would definitely recommend upgrading: https://forum.netduma.com/topic/50710-new-r2-firmware-33280/

That's correct, it is something we're hoping to resolve for the next version, I'm pushing very hard for it

Gracias, todo parece estar bien. ¿Podrías cambiar el canal a 5 GHz y solicitarlo, por favor? Luego vea si funciona. Básicamente, eso lo reiniciará, así que espero que funcione.

17 is very good, is it a consistent ping or is it fluctuating, spiking up and down? Could you provide a screenshot of a completed Connection Benchmark test as well as your QoS page please?

Muy extraño, ¿lo ves en algún dispositivo? ¿Puede proporcionar una captura de pantalla de la página de configuración de WiFi, por favor?

What's the ping you're getting on the Geo? As in the specific profile button? If so I think we're removing that as it doesn't really do much, just changes the radius size

¿Se ha desactivado al presionar el botón del enrutador? Posiblemente por accidente, tal vez por un gato, por ejemplo.

There is a more up to date firmware so upgrade to that, close the tab, wait 4 minutes then see if it loads https://kb.netgear.com/000065541/XR1000-Firmware-Version-1-0-0-68

¿Smart Connect está definitivamente desactivado? ¿2,4/5 GHz tiene exactamente el mismo nombre en la configuración de WiFi?

A VPN could potentially help with the ping if it has better routing to the servers but you can't beat physics so the ping would still be high and as above may be too high to get a game. Both the servers you mentioned are quite hard to force but I'd say I've seen more people able to connect to the Spanish server

Upgrade to the last original firmware: https://www.dropbox.com/s/701ezvt4qmezdgu/R1-v-1-03-6j.sig?dl=0 then once that's completed then try the upgrade to DumaOS

Where is it you're actually located? CoD may have an upper ping limit where it won't let you connect to a game if your ping is too high

Yes I believe so

I replied to it a few hours ago: https://forum.netduma.com/topic/52323-this-rapp-is-not-yet-loaded-when-trying-to-access-the-dumaos/#comment-383210

What platform are you playing on? As long as you add the device there isn't much you need to do specifically, just make the radius settings you want and play

Okay that makes sense, DPI is what Adblocker relies on to inspect packets and see whether it needs to be blocked or not. The description is outdated as it was written when there was only the disable QoS option which also disabled DPI. I'll pass it on to the team to get that description updated.

Mientras está conectado a través de Ethernet, desactive las radios WiFi por completo desde la configuración WiFi avanzada, reinicie el enrutador desde la interfaz, espere 2 minutos, acceda, habilite las radios WiFi, aplique, reinicie desde la interfaz, espere 2 minutos y luego vea si aparecen y si es más estable a partir de entonces.

Yeah so disable DPI, does it stop working then?