Netduma Fraser

No worries, totally understand, I'm glad your situation has at least improved!

Have you got a timestamp in the logs where it happened? Could be DHCP, give devices reserved/static IPs in DHCP settings, reboot the router and monitor from there

As above, it's Geo-Latency, disable that, reboot the game and it will still stay within your radius

Try channel 100 and see if that helps at all. Sorry to hear that, you can set it in AP mode but you will lose all the features in that setup

Okay that's good on both counts then. However, if it did happen recently then it's likely the auto update of the firmware that did it and going down a version, then disabling auto update on the firmware page may help. That suggests to me that devices aren't liking the higher frequency AX WiFi is providing, however, disabling AX changes the default 5GHz WiFi mode to 4330Mbps so still really high and higher than the options you had to downgrade to previously which could explain it. How many devices do you have using WiFi at any one time generally? I know you said you had 1 device connected and it was still a problem but just want to get the whole picture. Is Enable 20/40 MHz Coexistence enabled or disabled in Advanced WiFi settings? What channel do you have 5GHz set to exactly? Can't quite tell from the screenshot

I'll let the team know to update it

It won't be an ISP issue for sure, how the router is connected may impact it but it's unlikely, are you using any of those connection methods? Was this an issue before the beta firmware? Is this an imported router or did you by it from an official retailer within the country?

I don't think it's anything to do with your internet, setup or settings, just that for some reason they have chosen to have their matchmaking work in that way. Likely to ensure quick matches but at the expense of connection

Are you using PPPoE, VLAN, DHCP Identifiers or IPv6 at all? Local transfer speed being good would indicate it's not a hardware issue and more of a settings issue or an issue with the speed the router is getting, though you said that was fine over WiFi. Was this an issue before upgrading to the beta firmware?

If you're doing everything that has been said then there isn't anything else to do currently, it's connecting to you within your radius to then allow a connection to a server outside your radius. This is why Japan was suggested as supposedly having that area allowed prevents the relay necessity.

1200Mbps would make it worse, 2400Mbps is for a specific reason, I wouldn't want you to go any lower that. In Settings > Advanced > Advanced WiFi settings there are options like MU-MIMO etc that I would suggest disabling 1 by 1 and then testing the speeds with. Some devices don't like options such as beamforming for example. I couldn't say why the upload appears to be better than the download currently. What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g XR in its DMZ, modem/bridge mode Are ALL devices connected to the XR? His first language isn't English, he's just trying to help you

Could you disable SmartBOOST fully from its menu please and then check the speeds again?

Couldn't say exactly, it'll be tested first and then go out as it will be apart of another cloud update as well now

Cover Japan in addition to where you want servers and try again

Do this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client

I'm saying there is no specific cause from the router for why that would happen if no settings are different - they are trying to counter act VPNs though which may have something to do with it. You're more likely to be able to force the US with the Geo-Filter than with the VPN

There is no router specific reason for it if you've made no different settings between the two devices on the router, likely down to just using a VPN, especially over the weekend

Have you got any other WiFi 6 devices you can use to test with? Set the mode for 5GHz to 2400Mbps I think it is, then see if you get better results then

As above, it is normal, your connection quality is not going to improve with a VPN, in 90% of cases it will be worse.

I suspect it's more like it's not reporting it and then it's reporting all the traffic at once.

The internet provider won't affect the Geo-Filter in that way, are you covering Japan as well as that may be needed as they use relay servers.

It's not a different cloud system so that's good, I think it should be next week

Disable Geo-Latency & Ping Assist from the Geo-Filter settings, reboot the PC, then try again please

Try these suggestions: Disable Smart Connect, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds Use a WiFi analyzer to find the least congested channel and change to that Ensure it's in an elevated position - not on a metal surface Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible Set the antennae to this position _ | | _

I can't see the first video, could you upload it again? If it's not speedtest.net could you provide a video of it happening there also please? Do you see the same behavior when downloading a game for example?