Netduma Fraser

I'll chase Alex about it on Monday

It means the beta firmware has been removed from that section momentarily and we'll put out a new update as soon as we can

The password setup is an NG feature, nothing to do with us. It's possible the IP to access is 10.0.0.1 if your ISP router uses 192.168.1.1 for its login. That looks like the browser is forcing a connection using HTTPS, in which case disable that in browser settings or a browser based Adblocker is blocking parts of the interface, in which case disable/whitelist the interface

Added - it has been removed temporarily

Totally makes sense, they won't see it that way though, try during peak times for US west and you might have better luck

How did you reboot the router exactly? If you unplugged the power suddenly that can make it lose saved settings. If that was it then make your changes then reboot from the interface and that will act as a hard save should it be unplugged in future.

Okay so we can rule out the router then, it'll either be the VM hub, the line or your streaming settings as your speeds are perfectly capable of dual streaming

Added https://forum.netduma.com/forum/144-netduma-r2-early-access/

Is that with NAT set to Open or trying connected direct to the VM?

That's great thanks for the update, hope you have a great weekend!

Using the Geo-Filter can extend search times, especially if you're forcing servers far away. However, recently they have begun actively working against people using VPNs and one of the ways I suspect they do this is by implementing an upper ping limit. Given the distance from you to the servers you're trying to force it's likely you're hitting that limit and thats why it's preventing you getting a game. The ping you're getting must be a minimum of 140 to LA which is very high.

Shut the game/device down fully including the client from the System Tray if on PC, set the Geo-Filter then boot up and try again

No it doesn't, just those in the Nighthawk Pro Gaming Range i.e. XR300, XR450, XR500, XR700 & XR1000

Do the IPs match? In WAN Settings on the XR set NAT to Open just to rule out any port issues. If it's still not working well I'd suggest you try dual streaming with the PC directly connected to the VM (you'd have to disable the DMZ) and see if you get the same issues

It's very bizarre it's not prioritizing with those rules. Check the IP on the PC itself then check the Device Manager on the router for the device you think it is, do the IPs match? Did you switch the VM hub to router mode and put the XR in its DMZ? Have you made any other settings changes for the PC such as putting it in the DMZ on the XR, setting Traffic Controller rules etc?

It could still be the cloud issue, in which case when it can be updated it should help with that but yeah if it happens again do raise a ticket with them and see what they say

So no LED lighting up for the rules? Can you provide a screenshot of the rules just so I can double check please. When removed that makes more sense, you're gaming packets are getting queued behind the stream

Are you just seeing it not working on that Adblocker test or also on websites where ads were previously blocked but now aren't?

It won't turn it off no, you'd have to disable it You don't have to do that but presumably you're talking about when adding it it appears greyed out. That just means it's applied to the entire device and you can't specify services. I'd need the ID to look into that but does sound like it could be a mislocated authentication server perhaps

Remove the File Sharing priority and monitor it. Congestion Control can be found in Ping Optimizer > Advanced. If you could grab the logs before the reboot that would be great, otherwise the risk is that the logs pertaining to the issue are lost which is what happened there

Are you just losing connection to the game or the internet as a whole? If the internet does it happen with other devices as well? Are you using the Geo-Filter? If so disable that then check again, does it still happen?

I responded in the original topic you made yesterday, we can continue there: https://forum.netduma.com/topic/58704-netduma-r2-duma-os/#comment-443543

Can you provide a screenshot of your Adblocker page please? It does sound more like a cache issue if another device works

All good thanks, hope you are too! How did/do you have Congestion Control/SmartBOOST set though? Did you reboot the router? If so did you get the log after the reboot? Looks like that's what happened but If not, what time did it happen approximately?