Netduma Fraser

It's not that simple, porting DumaOS to different hardware requires a lot of work, we can't just make a version available for hardware

That could be due to increased CPU usage (we're looking into that), if you use the mobile app to view when playing for example it should be better. Causing it not to work in what sense? Could you provide a screenshot of it next time you see that? Try this for Geo-Filter: Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then.

No joinable beta program currently, we'll likely release versions on the forum and then a few days later push it to routers so you do have the opportunity to get it early that way

Do you get this issue on any other devices at all?

It really depends on the time of day as to what it may suggest but no that doesn't look right to me, we will look at improving the results it suggests

If that's the case then it sounds like more of a problem with the game or potentially your line/modem. Use this guide while directly connected to the modem with no other devices being used and see what results you get https://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping you can provide a screenshot of the results here as well and I can advise.

We did do a DPI update recently, could you resync the cloud on the Device Manager and see if you see the same behavior please?

What do you see when you can't access the interface? What doesn't work specifically with the Geo-Filter that a reboot fixes? What firmware version are you on? Set static/reserved IPs for the devices and that should resolve it.

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode

Unfortunately no, no current feature like that exists at the moment but we have had similar requests so its on our list to potentially add in the future.

Great thank you very much

How have you setup SmartBOOST/Congestion Control/Geo-Filter?

Great to hear that, thanks for the update. We're looking into the custom/polygon mode not filtering as it should.

Great to hear that, thanks for the update!

Delete those port rules there and just select Call of Duty when you click add service

Use the simple method instead of custom to filter, does it work better then?

If you disable the Geo-Filter and QoS do you get the same issues? If so, if you connect direct to the modem with no other devices connected do you get the same issue? Shouldn't be too much longer now.

Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search You can find these settings by clicking the icon top right of the page. Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then.

Sorry I misspoke, do it on the Device Manager and the Geo-Filter page, click the icon top right on the respective pages and you can find it there

Click the icon top right on the Geo-Filter page and you can click settings and find them there

Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then.

That is correct behavior, you don't specify the game on a console but you do on a PC. You'd need to re-add the PC when you want to play the other game. Alternatively in the Device Manager give the PC a console icon and you can add it to the Geo-Filter like a console and it will filter both games. Clear browser cache/cookies, hard reload the page and it should show then.

I'm going off what a dev told me that if it is possible to do so they will.

You don't buy OpenWRT though so it's a little different, we will have made that option available, I don't think you could feasibly say well we didn't expect anyone to use it for example. Anyway, I think we'd want to keep everything above board, I have already spoken to the team about looking into other services.

Could you provide a screenshot of the Geo-Filter page please?