Netduma Fraser

If you make a new topic showing a screenshot of your Geo-Filter page showing what you see when this happens please we can help you there

As above, it should be better on that version, it won't always be able to ping the server though

Could you clarify what you mean exactly?

We don't give out any ETAs

You can use VLAN and PPPoE (if needed) and it should work as you want

So you're just referring to the latency shown on the internet test? This is the ping to an authentication server - it will not impact the ping to your game in anyway which use different servers

Not to hand no and we wouldn't give out any IPs directly. You may still get servers with their city location on the Geo-Filter - there will be several servers clustered in that location

It's entirely dependent on your location in relation to the closest servers - you can't beat the speed of light unfortunately! The Geo-Filter usually shows the location of the server by name when you're connected and you click on it, that's probably your easiest bet

Could you clarify what is happening exactly please?

It can only be used as a router, if you make a new topic and describe your exact issue we can help you there

I think you're referring to PPPoE, in which case yes you can do that

Most likely it would be in the main city, if you're close/in the state no matter the city you'll have a good ping to it

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode Where is it you're located roughly? Ranked the potential games are going to be more restricted already so then by filtering it you're adding more restrictions which may be why - do you notice it in public games?

So you have wireless internet then, very strange you don't have instability generally with it. When you get one of these games, what is the ping you get shown on the Geo-Filter page? You're not using steady ping so is the ping stable on the Geo-Filter or is it fluctuating a lot?

Steady Ping doesn't impact the servers you get. What are the servers you have allowed? Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then. Looks like you're getting a great ping to that server though!

Can you provide a screenshot of what you see when this happens please as well as the settings you're using? Also what firmware version are you on currently?

It looks like it is being blocked there, are you actually in a game when that happened? I'll respond in your topic

Understood thanks, it's because you have Geo-Latency on, disable that and try again please

I did post this in a reply about a week ago in a topic: Here is a rough change log so you can get an idea of what it includes. As you can see it's quite a beefy update, hence why it took longer than the previous ones. Addition of Hybrid VPN Improved SmartBOOST performance Various frontend improvements Fix for memory leak (sometimes manifesting as being unable to access the interface) Potential fix for "frequent disconnects" issue Chromecast and local transfers fixed (this is the WiFi bug where devices can't communicate with each other when they're connected to the same WiFi band e.g. 2.4/2.4GHz) Fix for "No Internet Detected" bug in Setup Wizard IPv6 PPPoE now works with SmartBOOST Ping Optimizer reliability improvements UPnP Improvements

The steps I mentioned previously did they not help in the 1st screenshot scenario as looks like it's working fine in the last picture with the host in your radius as it should be

I'll pass it onto the team as a request

Yes but what is the R3 connected to to get internet exactly? I need to ascertain the full scope of your physical setup. Is it an ONT, ethernet port in the wall (if so does this come from a apartment complex router etc), ISP modem/router?

There is a more up to date one here: https://forum.netduma.com/topic/53938-new-r3-firmware-4041/

If that works best for you then great! New firmware shouldn't be too long now

Do you have it connected to a power extender or direct to an outlet? If an extender please try direct to an outlet. Otherwise do you have another power adapter you could try with?