Netduma Fraser

Great to hear that, thanks for the update

Just to double check, if you go off the settings and click on your device on the Geo-Filter is filtering still enabled?

Have you made any specific settings for these devices on the router?

Give the router a reboot and see if the errors go. Is the VPN working now you've added the device on the right?

Very likely Steady Ping as others have mentioned. In terms of can you get lower it really depends if there are other servers in your area that you ping lower to. You can check with Ping Heatmap

Good advice above, if that is the case try putting the VM Hub into router mode and copy the WAN IP from the R3 WAN Settings page and put that in the DMZ function on the VM hub then check the speed from the R3 again. Also make sure you have entered your expected speeds on the router.

The delay isn't all down to us, we're also verifying a fix for a long standing issue that is important to resolve before release

We're going to get it as stable as possible on the R3 first, then we'll port it over to the R2. This will be the fastest way and more efficient while ensuring any big issues are resolved before porting.

It will be yes, there will be a DPI update for it soon

Very interesting, thank you for the update, never would have guessed that to be the cause!

Scheduling reboots is something that has been requested before so it is on the list. Cloud sync is already automatic. Firmware updates I don't think we'll make it so it automatically updates but when one is ready the interface will show you and you can update it from there.

I responded to your other topic, let's continue there.

That's what the Congestion Control aspect is for, if you experiment with the percentages and test you should be able to find a value that works the best for you

Adblocker is enabled by default if I remember correctly so best to double check. Click on your device on the Geo-Filter and then disable filtering then check

You need to add your device on the right for the VPN to apply to Are you using a web browser Adblocker?

Prioritize your console yes but then all you really need to do is adjust Congestion Control which will make sure YouTube doesn't cause you any issues

If local congestion won't be an issue and you can't force any other low ping servers in your area I'm not sure how much it will help to be honest

Okay fair enough, a new update won't be far off which will have more improvements/fixes so will be worth trying again when that is available

I'll ask the devs to have a look at those entries to see if it indicates the issue

Do what is mentioned above, click Steady Ping at the top of the map and then click stats bottom right and see if it is indeed stabilizing the ping even if the ping is not shown (it won't always be possible to show the ping)

I think HMA only offer OpenVPN so yes it would be that option then you put the config file contents in the configuration box, enter your HMA username/password in the relevant fields. You would need to do the same thing with ExpressVPN. We aren't partnered with those services

It's still a good option yes, though it is older now and there will likely not be any further feature upgrades for it. If local congestion is an issue for you then it will help, in terms of servers though you're limited to what is around you so it can't lower that ping as you're likely already connecting to the available servers in your region. There are no guarantees in life and that applies here as well, in theory yes it will work well for you based on what I mentioned but I can't promise you anything, you would have to research it and weigh up the pros/cons in your own mind before purchasing. Probably the best thing to do is to make sure wherever you purchase from has a return/refund policy if you need it.

I think so yes so you can get access again and then upgrade to the above firmware to see if it is more stable

There will be an update and it would detail it in the change log on that update if included

Set a static/reserved IP for the device and see if it helps then please