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Netduma Fraser

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Everything posted by Netduma Fraser

  1. I don't give out ETAs, I'm just providing information based on what I know at the time. Knowing something doesn't help with development unfortunately, we're verifying a fix anyway now and in theory then it won't be long at all.
  2. As above if you click on the server do you then get the info showing?
  3. Not available at the moment but it is on the list so will hopefully come in the future
  4. Are you unplugging the router from power every day by any chance?
  5. I believe it's across any game where there are servers in Oklahoma, not entirely sure what the issue is but yes when the cloud goes out that should help if it's that issue
  6. Understood, I don't think we're planning anything like that but I can add it to the list
  7. Fair enough, thanks for the update!
  8. Great to hear that, thanks for the update!
  9. Have you run it again since all this activity started?
  10. If you make a new topic we can help you there
  11. Do try with Steady Ping disabled and also use the Simple method instead of custom for filtering and see if that helps
  12. That may be expected behavior then but I'll double check with the team
  13. We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time. In the meantime best to adjust Congestion Control manually in Ping Optimizer > Advanced.
  14. 30 is absolutely plenty - gaming only uses around 1Mbps at most - you could set it to Auto so it only applies when you're gaming
  15. I've sent you a PM, could you see if that helps please?
  16. 70% is our recommended starting point, see how that is for you and then adjust from there
  17. Yes as it won't be anything caused by the router itself
  18. Great to hear it has improved and thank you for the other points, I have passed them onto the team - when you apply the static IPs do the devices reconnect themselves quickly?
  19. Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works better.
  20. Doesn't look like it's trying to search at all, if you restart the search when that happens does the same thing happen?
  21. I think we're aware of an issue surrounding Oklahoma servers so we'll push out a cloud for that soon
  22. Try with Congestion Control set to Always and the download/upload percentages at 70% each
  23. Could you grab the logs from the router when you notice the disconnect please?
  24. As above, should be resolved in the next version!
  25. Congestion Control for Upload should definitely be lowered - I think that will help you. Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then. For consoles it is normal that is adds that way. You are on an older version, this is the latest: https://forum.netduma.com/topic/53938-new-r3-firmware-4041/
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