Netduma Fraser

Check the IP on the PC itself, then check the device you think it is on the Device Manager, do the IPs match?

I did pass it on, it will not be a quick fix if it's using relay servers and may not be possible to filter properly if that is the case

It doesn't really work like that but I get your reasoning, although the servers used will be different and so the results could be completely different, trying with the PS5 could provide some other results to go off, let us know what you get!

I've passed it on but I can't give an ETA as to when it may be added

Thanks, I'll pass it on!

What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g. XR in its DMZ, modem/bridge mode Set NAT to Open in WAN settings and then check again to see if it helps

Good job @Devastate thanks for helping out!

Great to hear that, thanks for the update!

I'll respond to the email and we can go from there.

Okay so it won't be the router then, it'll actually be the game not using the server at this time, if it's only happened recently then it's possible that its down for maintenance

If you don't reply to my last comment I don't know whether you're still having the issue or not and can't help troubleshoot/diagnose. If you comment in the disconnect topic here: https://forum.netduma.com/topic/56332-r3-disconnections/ a dev may be able to apply changes to the router that could help with the issue.

We made some improvements to the Geo-Filter in the firmware here: https://forum.netduma.com/topic/56107-new-r3-firmware-40236/

If you just toggle the filtering off where you added the device you can see the servers and still ping them but you won't be influencing where you connect so it's a good test to see if the server is available to connect to regardless of the Geo-Filter.

It may not be active at the moment - can you connect to it with the Geo-Filter disabled?

Ping Heatmap isn't showing any servers in London for the game, can you connect to it with the Geo-Filter disabled?

I don't think so, I will re-request it - thanks for the chase

Added, you can find it here: https://forum.netduma.com/forum/144-netduma-r2-early-access/

Could you provide a proper uncropped screenshot please for any future pictures: https://techcommunity.microsoft.com/t5/windows-11/how-to-take-screenshot-on-windows-10/m-p/3760249 Are you accessing using http://dumaos or http://192.168.1.1 and does either make a difference?

Make a new topic please with any more details and we can help you there

Could you provide a screenshot of your Geo-Filter please?

I'll re-request it, thanks for the chase.

Thanks for that, this is something the devs are actively looking into, I've given you Early Access so you can see and respond to this topic which is actively monitored by the devs https://forum.netduma.com/topic/56332-r3-disconnections/ if you feel you're able to help or even just to keep up to date on what is happening.

What speeds do you get on this test? https://www.waveform.com/tools/bufferbloat

The 40ms in Xbox settings is just to a authentication server so it *shouldn't* affect your game ping whatsoever. Are you able to borrow an xbox to test the theory?

Let me know when you've signed up and I can add you