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Everything posted by Netduma Fraser
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NEW XR500 BETA FIRMWARE: 3.3.535
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
No there isn't. Don't worry about the benchmark result but do take note of the ookla results. If it's all over the place when testing direct to your modem then that or the ISP will be the issue. Make sure to remove the router from the equation before they arrive otherwise they may try to blame it -
Great to hear that, thanks for posting the solution!
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Found mislocated servers? Let us know here!
Netduma Fraser replied to Netduma Alex's topic in Call of Duty Support
Thanks, we'll take a look -
You don't receive anything, you're just able to access here now: https://forum.netduma.com/forum/144-netduma-r2-early-access/
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Ethernet port (1) / access to internet not working?
Netduma Fraser replied to RedBearNAaron's topic in Netduma R3 Support
Did you get the log directly after the disconnect or after the disconnect once you'd done a reboot? Seems like it's after a reboot. Have you applied HybridVPN to the devices you're having trouble with? Yes you can do that, if the router reads them as connected to the ports (check the LAN page) then they will appear on the Device Manager - they may not have an IP address but you will be able to see the MAC address, match that to your device and you can reserve an IP as normal on the router. You could also set a static IP on the devices themselves with these details and see if they connect: IP address: 192.168.77.X (X being a number between 2 and 249 but make sure you're not picking an IP your other devices are using) Subnet Mask: 255.255.255.0 Default gateway: 192.168.77.1 DNS: 192.168.77.1 -
Usually if you click the refresh or continue to interface anyway it should allow you in, does that not happen? I've given you Early Access so you can try the firmware there, the issue should be reduced on that version: https://forum.netduma.com/forum/151-netduma-r3-early-access/
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R2 update error(invalid signature, upload valid signature)
Netduma Fraser replied to Mariolem18's topic in Netduma R2 Support
That's great to hear, thanks for the update, you're very welcome! -
Cod Black Ops 6 Filtraggio Cod e Desync. Neatgear XR100
Netduma Fraser replied to vigna's topic in Call of Duty Support
That's great to hear, thanks for the update, you're very welcome! -
Added you both
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Geo filter seems to not work for me whatsoever
Netduma Fraser replied to Turki's topic in Netduma R3 Support
Can you provide a screenshot of your Geo-Filter page showing what you see when it's not working please? Make sure the map is zoomed out and it's a full screen picture, not cropped. -
NEW XR500 BETA FIRMWARE: 3.3.535
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
Do you mean literally the Traffic Controller page? If so that's a parental control type feature, you need to fine tune on the QoS page -
Thanks for the request, I'll pass it onto the team
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Geo Filter IP Limit
Netduma Fraser replied to Tripper's topic in Feature Ideas & Improvements for DumaOS
Thanks, I will pass it on - realistically though you're never going to see that many connections at once when gaming -
Is there a way to disable QOS completely?
Netduma Fraser replied to Spazz's topic in Netduma R3 Support
You mentioned you have the XR, perhaps you could use that ahead of the R3 for a week and see instead with that if you see the same issue -
NEW XR500 BETA FIRMWARE: 3.3.535
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
As long as it's not causing you a disconnection it's fine, not necessarily normal but fine. Are you encountering issues with the log entries you've described? DPI class is a common log entry. -
Could you clarify exactly how it's telling you it's not working? What exactly are you seeing?
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Cod Black Ops 6 Filtraggio Cod e Desync. Neatgear XR100
Netduma Fraser replied to vigna's topic in Call of Duty Support
I can't tell what it's asking really but you shouldn't need to change anything further, put it in and that's it -
Geo Filter IP Limit
Netduma Fraser replied to Tripper's topic in Feature Ideas & Improvements for DumaOS
Is this on the R2? -
NEW XR500 BETA FIRMWARE: 3.3.535
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
It's assigning IPs to devices which is fine - are you encountering issues with these logs? The logs are primarily for the devs, they show background processes, many of which can look like errors but are normal. -
Cod Black Ops 6 Filtraggio Cod e Desync. Neatgear XR100
Netduma Fraser replied to vigna's topic in Call of Duty Support
You're very welcome, do let us know how you get on -
Yes that's the right one - you'll be hard pressed to find anyone commenting there who doesn't have something to resolve, it is a support forum after all but the only way to be sure is to try it yourself.
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Cod Black Ops 6 Filtraggio Cod e Desync. Neatgear XR100
Netduma Fraser replied to vigna's topic in Call of Duty Support
For QoS I'd suggest putting the Congestion Control download percentage down, try 70% and experiment from there. Priority on the fritz I don't think would be correct, the DMZ - I think it's called exposed host on the fritz, put the XR WAN IP (found on the XR System Information page) in it -
R2 update error(invalid signature, upload valid signature)
Netduma Fraser replied to Mariolem18's topic in Netduma R2 Support
We had to upgrade you to DumaOS 4 and factory reset it, you can stay on the DumaOS 4 beta update or you can downgrade to the one you wanted. Let me know if it didn't work and if you want to stay on the beta update and I can add you to the early access section.
