Netduma Fraser

Added you both

I'll leave a message with the team to check when they're back in the new year

You can PM it, just make sure to post here when you've sent it

Thank you, do you get similar entries when other devices are connected to the router?

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This is the latest XR500 update

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If you could make a new topic for your issue please They will have a lot clustered in a single location. It's not broken, it's likely an easily resolved cloud issue. If you could provide a video of exactly what you do/happens that would be really helpful. If you run through all the settings pages as well it will let me know if there are any settings impacting it.

I've given you Early Access, try the firmware there and see if the experience is any better for you https://forum.netduma.com/forum/151-netduma-r3-early-access/

I've given you Early Access, try the firmware there and see if the experience is any better for you https://forum.netduma.com/forum/151-netduma-r3-early-access/

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? What are the speeds you pay for/receive? Have you entered those speeds into the router? How have you setup Congestion Control? How have you setup SmartBOOST? What game are you playing? What platform are you playing on and how is it connected, via ethernet or WiFi? How have you setup the Geo-Filter?

As above, can you connect/access the interface using a wired device so you can manually change the WiFi password?

Added you all

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Add that one to your deny list, does it still connect you there?

This is the entire log file?

Added you all. Yes you did, that was some time ago though and just easier to do it this way now.

You already have access https://forum.netduma.com/forum/151-netduma-r3-early-access/

Thanks for the caps, much appreciated, I've passed them on!

When it happens access the interface, go to Settings > Troubleshooting > Logs and download them then upload here

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Can you provide the entire log from the bottom of the System Information page after please? That entry is fine, no issues there

That's bizarre! Just do automatic again then and grab the log from the router once you've connected it please

Yes that's correct, switch to the activities on the right then look again at the centre when playing